Tech Support Representative
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hr.ph@outlook.com
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Include a cover letter with personal information
Employment Type: Full Time
Starting Salary: PhP 15k/Month to PhP25k/month depending on experience and skills + very generous benefits
Work Location: Office(Work from home can be arranged)
Description:
Shift Schedule: Flexible shifts available (operates 24X7)
When you join us, you’ll find numerous opportunities to stretch your talents, strive for new ideas and succeed professionally. Not only will you be working with an established leader in the industry, you’ll also work in a dynamic, team environment alongside other energized, talented individuals who inspire their teammates to push the envelope. Plus, you’ll have all the resources and training to reach your highest career goals.
Duties:
Answer incoming calls and assist customers as needed
Achieve results through teamwork
Maintain composure in escalated situations
Operate accurately & efficiently in a fast paced environment
Handle multiple responsibilities at one time
Qualifications:
Eighteen (1
years of age or older on or before hire date
Technical knowledge and experience on PC troubleshooting, virus removal, network setup and configuration, OS & software installation, Windows OS(Vista, 7,
troubleshooting, hardware installation (router, video card etc..)
Minimum education = college level; Bachelor's degree preferred
Successfully complete required program testing
One year prior customer service experience, preferably in a call center environment
Sensitive and articulate written and verbal communication skills
Caring and active listening skills
Reliability to work as scheduled & get the job done
Flexibility to work days or evenings
Professional appearance and conduct
Proficiency with Windows PC applications including MS Office & Internet
Technical Support Representative - NEW BPO Company CEBU & BOHOL
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