Best isp for call center?

[fckykchy]

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10 agents on a small office..
Minimum requirements?
Internet speed?
Router?
Etc...


Any good solutions?

Tnx in advance!!

[masakiton]

10 agents on a small office..
Minimum requirements?
Internet speed?
Router?
Etc...
Any good solutions?
Tnx in advance!!

depende kung unsa imo padagan sa imo internet connection
example.
Voip (kung nag cater ka ug clients sa lain nasud)
kada voip nga system/provider lain pud ug BW requirements (naa difference sa BW usage sa ako overseas ext to asterisk PABX ug overseas ext via skype to asterisk via skype)
imo BW mag share ba ang voice ug browsing

sa router.. mas maayo kunang naa QoS

[fckykchy]

depende kung unsa imo padagan sa imo internet connection
example.
Voip (kung nag cater ka ug clients sa lain nasud)
kada voip nga system/provider lain pud ug BW requirements (naa difference sa BW usage sa ako overseas ext to asterisk PABX ug overseas ext via skype to asterisk via skype)
imo BW mag share ba ang voice ug browsing

sa router.. mas maayo kunang naa QoS

actually our main target is calling persons in europe
using skype..

any brillliant solution to this one?

[masakiton]

actually our main target is calling persons in europe
using skype..
any brillliant solution to this one?

dili ni brilliant pero mao ni ako gi gamit karon
gi connect ang skype sa ako PABX

pero ako skype kai gamit ra nako for inbound calls
wala pako ka suway skype gamit for outbound

[fckykchy]

dili ni brilliant pero mao ni ako gi gamit karon
gi connect ang skype sa ako PABX

pero ako skype kai gamit ra nako for inbound calls
wala pako ka suway skype gamit for outbound

unsy minimum internet speed needed for 10 persons?
before we had 6 agents on 1Mbpsx3(Canopy)+1Mbps(Wimax)

[AMD_infinium05]

i really dont recommend wireless Internet access for this scenario, too much headache lang niya na...

go for a Line.

[masakiton]

unsy minimum internet speed needed for 10 persons?
before we had 6 agents on 1Mbpsx3(Canopy)+1Mbps(Wimax)

kung ma himo sunda ang advice ni AMD_infinium05
sa internet subscription.. kuha a ang maximum nga ma kaya sa imo budget
kasagaran sa imo business kai naa sa internet connection nag dagan

[AMD_infinium05]

invest jud sa internet connection bro, kay mao nay nervous system sa imong business.

[fckykchy]

invest jud sa internet connection bro, kay mao nay nervous system sa imong business.

plano nq unta i upgrade ako canopy..
(silingan rmn gud mi sa main tower)
as in tapad r jud!!
=D

[AMD_infinium05]

ah mao sad diay, that should be around 95-99.9% reliability.....

problema man gud ana, mostly on this accounts kay naay capping and throttling, so not really good with the business. if you can upgrade your account for the best fit sa imong business then that wireless ISP wouldnt be so much of a concern already...

but still nothing beats a dedicated dsl / higher capacity internet access.