Laptop Touchpad Problem, Laptop Refund pwede?

[janhenz1]

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Windows 8 to daan siya bro pagpalit nako sa Octagon.Naa ang laptop sa acer bro, ilang gi confirm ang problem.

in that case your entitled for a refund or replacement.

similar case sa akong Samsung CLP printer ,
i was given a choice for refund or replacement.
6 mos to siya after my purchase.

[eXpLoDe]

Ang akong mga pangutana:

Ma-refund ba to sa Octagon ang akong 3-month old nga laptop? Dili bisan unsa nga shop only choice is to replace with same value.
Ganahan ba mo sa service sa Octagon (ako, dili)? dili ko ganahan... kay bati ug aftersales.
Naa pud muy problema nga ingun-ani sa inyong Acer nga laptop? wala pami ka encounter kay lain man ang model lain2x pud ug factory defect.

[rupertraphael]

thanks sa mga tanan reply, ui bro @janhenz, sa Octagon pud ka nag palit ana imong printer? ask lang .. @explode, sakto gyud ka, bati kaau silag aftersales, isogon kaau to tan.awon ilang tig repair, katong taason.

[Vino Kid]

some store nindot ang services and aftersales, and some are not.. Ako laptop asus purchased 2011 from octagon bukidnon, upgrade ram on market!market! octagon, no problem they are acomodating... sa octagon pud ko purchase ug hp d730 printer aftr 3yrs it died (spider IC sunog), hp product sucks nowadays (disposable)..

TS, ask na lang sa service center if makarefund ka or unsay pamaagi, naa btw ang tel# sa octagon sa recibo.. D man na bsta2x magrefund ang octa if wlay report sa service center ug sa acer distributor kung unsa ila kasabotan pud..

[rupertraphael]

some store nindot ang services and aftersales, and some are not.. Ako laptop asus purchased 2011 from octagon bukidnon, upgrade ram on market!market! octagon, no problem they are acomodating... sa octagon pud ko purchase ug hp d730 printer aftr 3yrs it died (spider IC sunog), hp product sucks nowadays (disposable)..

TS, ask na lang sa service center if makarefund ka or unsay pamaagi, naa btw ang tel# sa octagon sa recibo.. D man na bsta2x magrefund ang octa if wlay report sa service center ug sa acer distributor kung unsa ila kasabotan pud..

oo, mao cguro gipa adto ko sa service center para i confirm ang defect ug himoan nila ug report , thanks bro Vino!

[g-fox]

suwaiya kno e windows 7. e install tanan iya drivers...

[dronelebeau]

that could be a grounding problem, which is on hardware side. does this laptop have an always-on usb feature? look up its specs, if yes then disable that in the bios, then see if there's any change.

[rupertraphael]

that could be a grounding problem, which is on hardware side. does this laptop have an always-on usb feature? look up its specs, if yes then disable that in the bios, then see if there's any change.

Possible pud bro dronelebeau . Actually I, looked at its bios and I didn't notice any settings/options for the USB. I called Acer and they are still waiting for the touchpad to arrive from Manila. They'll replace it soon hopefully. If the problem still persists, I think I would return it to Octagon.