
Originally Posted by
dindinisms
This happened a while ago. My friend and I were halfway done eating our burgers then suddenly naay water ni spill from the ceiling and it went straight to my friend's burger and it happened twice! Amo gi call ang ilang isa ka staff and reported what happened nya iya gi tawag ang ilang manager in training. Igo ra nila gi move among table away from that ceiling na naay tu. Nya I told the manager in training na dli na ma eat ang burger kay na tu-an ug water. Igo ra siya naminaw and ni lakaw so nag assume mi na ilisdan jud nila. Ga huwat mi but nothing happened. So I went near the door kung asa ilang kitchen and talked to the manager nya ingn siya di daw nla ma ilisdan ang burger kay gamay nlng daw. Ana ko di naman to ma kaon jud kay twice jud na tu-an ug water from the ceiling and I told her disappointing kaayu sila and went back to our table ni follow siya and I showed her the burger and she kept explaining na di jud daw ma ilisdan and karun pa sila ka bantay atung tu sa ceiling. Ana mi na wa sad jud mi ka bantay atu bisan ga wait pa mi sa order and katu pa jud to ga start. We even told her na if sa states pa to ilisdan jud dayun ang burger. Ni offer siya na hatagan lang daw mi ug fries and we declined nya offer npd cya na discount sa next visit we declined again. I asked her asa ang manager para ddto nlng mi mu reklamu kay pointless au cya ka sturya. Ni ana siya nga siya ang manager but training pa daw siya. So eventually ni give in cya. ilisdan daw nla ang burger. Ni ingn akong friend na the manager in training said na charge daw to sa iyaha ang burger. LOL
So yeah. Taas kaayu. But akong point kay dli nindot ila customer service. Kailangan pa lalisun para lang ma ilisdan. Tsk!
ahhh.badtripa gud ani.. batiag customer service bogoon tong managera. foodcost2 sa uban mga dagko na pagkaonan kung naa reklamo ang customer kung understandable ang reklamo ug klaro kaayo ilisdan man jud na ang item.
ka suway ko sa pizzahut naa gae reklamo ilisdan nag bago imong pizza or bisag unsa imong gi order automatic na ilisdan.