Teleperformance Cebu is opening soon!

[ketan]

---

Why not? So its unprofessional now to ask direct questions? Remember, we cater American customers not Pinoy.

And by the way, your "Opening Spiel" is not the updated one. Should I assume that you rather check istorya.net than MyCSP?

Ok so I guess we should try using your direct questions to our customers and see what happens to our QAs?There you go, you indirectly admitted that you are still working for TP, how would you know if the spiel is updated or not if your not with the company right? Can you access MyCSP outside the company?Anyway, about the spiel...It is our choice which spiel we want to use.

[zairon1988]

hahaha sakspan nuon

--

[CocoCrunch]

Then spread positivity, not the negatives. You're a TP employee now. Why not let others know your perspective.

Expect more sugarcoating dude. That's way better than you hearing that "YOU SUCK BECAUSE YOU DID NOT READ THE CONTRACT". Or "YOUR CALL SUCKS, WHY ARE YOU STILL EMPLOYED HERE".

Again if you have a better way of explaining the situation, putting yourself on TP's shoe, how would you do it without sugarcoating?

We already know someone made a mistake, what do we do next?

so im curious. are you doing anything or will there be changes, upgrades or development and improvement soon?

Almost everyone here are posting negative stuff about TP.
i know you can't fix everything and i know you are doing something.
tell us who did the mistake so we can blame it to him/her and not the company or everyone else.

im sure all of you in the management are extremely nervous and anxious about the mass resignation after the 13th month pay in december.
Are we expecting band aid for the issues?

[ketan]

BTW, just recently knew that someone from recruitment is tasked to forward whatever is posted here to Manila. But TP is still not going to do anything about the pay because only our site (Cebu) is complaining like this.

[mr_vinz10]

Another thing...about the attendance bonus, we were trying hard not to be absent and all they do is raffle who gets to win an attendance bonus. RAFFLE..is it really so hard to just give those employees something to show that they appreciate our effort of not being absent?

And about our pay, we get paid every 5th and 25th of each month...at least when it's pay day they should make it available at 12:01am. We are already getting a very low rate and it is still delayed?

I was proud of my job when I was with the previous centers because I can say the pay is good...But now?when someone ask me where I work and how much I am getting? I can only smile in silence..and shrug.
Sa una, if naay importante nga occasion or if mahilanat lang ko mu absent jud ko...pero karon,mahadlok na ko mu absent kay samot ka walay kwenta ang sweldo..mu sud nalang bisan ga kurog kay nag chills.

murag di jud ka happy sa imo nahimutangan karon.the best thing you can do is to leave the company and search for ur happiness.simple as that.

[mr_vinz10]

Oh is it below the belt? I'm sorry but that was not my implication..and if your a Cebuano then you won't say it is below he belt right? Aw personal diay ni nga arguement? LMAO! about all those taxi drivers and snatchers in Manila...I guess you interviewed them and they told you they are Cebuanos? anyways, this is getting nowhere...If you think we or I am/are losers (those complaining against TP) so be it.. Bottom line, TP Cebu is not doing well..and if they won't do anything about it, the center will close due to lack of agents.

so if mo close down sila, then ila na problema..hahahah..

[ketan]

murag di jud ka happy sa imo nahimutangan karon.the best thing you can do is to leave the company and search for ur happiness.simple as that.

You don't have to tell me, all of us are leaving...IN TIME. Easy for you to say but we can't leave just like that without plans, we are not that stupid.

[ketan]

Nag ka daghan naman Newbie ani nga thread oi, cge lang ug himo ug account para mu sawsaw diri? himo daghan account aron ingnon daghan ni defend sa TP? LOL! tawn sad...

Anyway, another thing I want everyone to know and point out..This is the only center that changes schedule every week. kami tawn mga agents samot ka stress kay usahay mu work ug 7, 8, 9, 10 days straight. Dapat every 3 months or quarterly man ang reshuffling..pero ila na pud na e reason ang contract kay lage mao naa sa contract.

[ketan]

Then spread positivity, not the negatives. You're a TP employee now. Why not let others know your perspective.

Expect more sugarcoating dude. That's way better than you hearing that "YOU SUCK BECAUSE YOU DID NOT READ THE CONTRACT". Or "YOUR CALL SUCKS, WHY ARE YOU STILL EMPLOYED HERE".

Again if you have a better way of explaining the situation, putting yourself on TP's shoe, how would you do it without sugarcoating?

We already know someone made a mistake, what do we do next?

Spread positivity? which positivity are we talking about? are there any? WE ARE LETTING THEM KNOW OUR PERSPECTIVE THAT IS WHY YOU'RE SO DEFENSIVE. What do we do next? We voice out our concerns so that we can be heard and MAYBE they will do something about it.

[supercalifragilistic]

Ok so I guess we should try using your direct questions to our customers and see what happens to our QAs?There you go, you indirectly admitted that you are still working for TP, how would you know if the spiel is updated or not if your not with the company right? Can you access MyCSP outside the company?Anyway, about the spiel...It is our choice which spiel we want to use.

If you read my earlier posts, I'm with AT&T from another company. I think we also have CSP?

Ok so I guess we should try using your direct questions to our customers and see what happens to our QAs? - You're QA will fail if your QA Analysts think like you.