Teleperformance Cebu is opening soon!

[CocoCrunch]

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@diamonds please see your post above.. i think you should have used the "supercalifragilistic" account not "diamonds" when you replied to jcgoyong. nahalata nuon. haha daghan man gud kag accounts. next time, pakidouble check please.

and sa kataas sa inyong mga posts nakatulog nuon ko.lol

[diamonds]

@diamonds please see your post above.. i think you should have used the "supercalifragilistic" account not "diamonds" when you replied to jcgoyong. nahalata nuon. haha daghan man gud kag accounts. next time, pakidouble check please.

and sa kataas sa inyong mga posts nakatulog nuon ko.lol

OT:
hoi baki pataka lang ka og judge dha next time you double check your accusation kuha mo...

I was following jcgoyongs posts and appreciated it. so i quoted and that was the result... ( i dont know what transpired then).

btw am not "supercalifragilistic" as you implied... be responsible and cautious pod girl next time on your reply.... am with jcgoyong were on same boat. you should be sorry for that girl...

[chang87]

no more fighting! its badong!

bad & wrong = badong!

http://www.youtube.com/watch?v=QNAP410OpYo

[CocoCrunch]

OT:
hoi baki pataka lang ka og judge dha next time you double check your accusation kuha mo...

I was following jcgoyongs posts and appreciated it. so i quoted and that was the result... ( i dont know what transpired then).

btw am not "supercalifragilistic" as you implied... be responsible and cautious pod girl next time on your reply.... am with jcgoyong were on same boat. you should be sorry for that girl...

OT
re read and check how you posted it. you did not quote it well.

I dont need to be sorry. for what?

[diamonds]

OT:
Sorry for what dudette? the one in bold letters (your accusation) ^ ^ pa gorya-gorya pod ka dah pagka klarix ana hehehhehe.

re read and check how you posted it. you did not quote it well. i beg to disagree. re read on my post ^ ^ thats in parenthesis. my quote was so short "nice and very well said. Payter... If you have some concerns about my post you may directly address it any of the mods here para ma verify imong accusation. Don't be "P" dudette.

[CocoCrunch]

OT:
Sorry for what dudette? the one in bold letters (your accusation) ^ ^ pa gorya-gorya pod ka dah pagka klarix ana hehehhehe.

re read and check how you posted it. you did not quote it well. i beg to disagree. re read on my post ^ ^ thats in parenthesis. my quote was so short "nice and very well said. Payter... If you have some concerns about my post you may directly address it any of the mods here para ma verify imong accusation. Don't be "P" dudette.

OT
If you have quoted it well, it will look like this ^. Yours was messed up. Who would want to read a statement that LONG? Who would have noticed the "short, nice and well said" statement of yours below the supposedly quoted jcgoyong post? it more looked like a copy-paste statement.

[diamonds]

OT
If you have quoted it well, it will look like this ^. Yours was messed up. Who would want to read a statement that LONG? Who would have noticed the "short, nice and well said" statement of yours below the supposedly quoted jcgoyong post? it more looked like a copy-paste statement.

OT:
last nani ha kay ma infraction unya ta hehehe. ako nana gi try og edit and try to rectify. Shalan ba ang mo gawas kay "PUTI" man jud. Wla koy mahims ana. Again adto lang e address imo concern ngano og shalan nga "PUTI" man jud ang mo gawas dili man laing color. Paki pm nalang kong ngano o shalan gyud na xa cococrunch TIA.

[CocoCrunch]

OT
ako pud tong sala kay niaccuse dayon ko. haha i dont like reading very long post so wala ko ka notice sa imong post sa ubos. haha
anyway, let's get back to the topic already.lol

[ketan]

Do they really care about their agents??
They dont even care about ATTRITION

How can you say they dont care about Attrition? Unsang buang nga companya ang walay pakialam sa attrition?

do you see any actions taken?-I cant see it because I'm not there. Are you? Or you're too blinded to accept that they're doing something. Observe first your site if you really are from TP Cebu and if you are still an active employee. Are you seeing one of the Senior Managers or Directors more often? If you do, then they are not there for a vacation. Just wait and dont be too judgemental.

I surely dont
QUEUEING na kaau mi ron kay DAGHAN NA JUD NANGHAWA!! - Attrition might have affected it. But did you even care to ask why? Maybe the client changed your LOBs? And, if those people who went on AWOL cared enough and are professional enough to let their employer know that they are leaving, maybe your Schedulers could have predicted your call volumes! Let me know if your brain cant handle these information. I can explain further.


and we get paid by hour and not by our WORKLOAD!! - This is determined by the client, not the company.

Maau untag FIXED ang sweldo kay MASABOT RA! - Again, business is business

the things CEBUANOS are DEMANDING can now be considered a NECESSITY!! - I definitely agree.
Not just because IT IS HAZARDOUS to our LIVES working Graveyard
but also because IT IS how COMPETITION is set in CEBU - Do you think people in Manila or Bacolod does not work on a graveyard shift? Why do you think they are still with TP? Ah, because they love their job.Do you really love your job? Or you just only think call center is just an industry that pays high.

Why would you compare Manila Companies when the Place of Topic is CEBU. - huh?
TP Projected itself TOO MUCH and Failed to meet expectations- Did TP really project itself too much or we just failed to understand and weigh things first before we signed the contract?

Dont BLAME US for the COMPANY'S Incompetence! - I didn't blame you, I didnt blame TP either. I blame your perspective.

NO one can help but COMPARE TP to the rest of the SMALLER COMPANY since We've been there
and some of us left our previous ones because of FALSE HOPES!! - False hopes? Was it really the main reason why you left your previous company? You know how our salary and tax work, I don't think you can't compare or even know how to calculate. TP does not collect tax more than other companies.

To tell you frankly, I find TP OK.
I like what I am doing
What I hate about TP the most is theyre projection of themselves as SUPERIOR as a company
Theyve been SUGAR COATING THEMSELVES TOO MUCH - Expect this on all companies. Who would want to ruin their reputation while recruting for employees?
which even AFFECTS the CONTRACT in comparison to the ORIGINAL job offer
And because of these things
EVERYONE'S EXPECTATION GOT HIGH
On TOP of that,
HR Recruitment NEVER SET EXPECTATIONS! - Its not just their fault, its also your fault that you did not clarify.
Resulting to

DISAPPOINTMENTS
RANTS
AWOLS
People who resigns IMMEDIATELY

Which would FURTHER AFFECT THE ACCOUNT SPECIFIC STATS!

LOW HEAD COUNT
QUEUEING STATUS
LOW SERVICE LEVEL
MORE PENALTIES AGAINST TP

if TELEPERFORMANCE care about their accounts and the demands,
I SUGGEST THEY HEAR THEIR AGENTS OUT - I think they will hear you if you talk to them, but they cant go to istorya.net with people hiding on screen names just to know that. Tell them! right on their face! If you're not satisfied with the explanation,ask questions!

because, if you come to think of it
WITHOUT US, AGENTS,
TELEPERFORMANCE WOULD CEASE TO EXIST!!

- This is so true. But if all agents has the same perspective like yours. Not even one BPO company would exist![/QUOTE]


Just want to clarify this to you...Most of us transferred here in TP because when we applied, we were told that there are great chances of career growth since it is a new center here in Cebu. But what happened now is they promoted those people from Manila when in fact the center is here in Cebu, it was a slap to our faces"Are you seeing one of the Senior Managers or Directors more often? If you do, then they are not there for a vacation" Yes I am seeing them more often, but whenever we ask them about the pay and why Manila has different pay scheme from Cebu..they will only say "every center has different pay scheme" When you say that "paid by hour" is determined by the client, not the company..how can you be so sure?you are not from TP right? I have worked for AT&T before and we were not paid by hour. So why pay by hour in TP? And you also said business is business, so this means that TP is not a PRO-employee company right? All they care about is make money and to hell with their employees..we can die (simbako lang) on our way to work and the company won't give a damn because we don't have our health insurance yet right"I think they will hear you if you talk to them, but they cant go to istorya.net with people hiding on screen names just to know that. Tell them! right on their face! If you're not satisfied with the explanation,ask questions!" I already asked them right on their faces, but again all they will tell you is an alibi...and then change the topic. It would be awkward to push our questions when they already changed the topic. And you think all of us here are hiding on screen names? How about this? Lets have a bet..or I dare you. Tell us your name and we will tell you our names. at least mine and jcgoyong's username is obvious..we show our last names..Unlike some of those gay usernames under a Newbie account.

[domino_05]

wa may blema ang company...ang mga tao man na ga manage...be it externally or internally hired na sup's dapat kbaw sa account..unsaon na lang kung mangutana mi mga agents nya way ikatubag...kung sup call magtago.tago...maglikay.likay...sakto ba gud na? Mang hire pud ug support group, untro sad way alamag...bahala na unta baluktot na english basta kbaw ra..payts na...the environment itself is good jud unta...anugon lang kaayo..kay hasta premium bonus for having atleast, a two year experience sa call center, hourly rate based gihapon...from the word "BONUS" na lang gani...paksi.an pa jud...mura man nuon di ihatag...karon..ga meeting kuno management na tunga.on ang 13th month pay...hmm...pwede man mtunga...pero dapat before DEC. 24, mahatag na ang tibuok na amount, not after..labor code based...pero rumor has it, na Feb. na kuno ang second half the 13th month...di na na maayo...

Ug kanang cgeg ingon na naa sila sa TP unya happy kuno kay sila sa mga katikaran sa sulod sa ofis...nya cgeg ingon na loser ang gacgeg reklamo..bacig apil pud mo sa mga taw na mutila sa mga kigol anang mga dako.dako sa kumpanya aron mapaboran noh?

anyways, theres more to come...manabako sa ko...

huwaaatt?? hala karon pa gyud ko kadungog ani... 13th month na lang gyud ako ginahulat before ko muhawa hinay hinayon pa gyud... hahayss... sorry sako mga earlier posts, nanghinambog pa ko na dako sweldo... hahayss... nagmahay gyud ko diri... okay ra man gyud ang company, gamay lang gyud sweldo... will not recommend... hehehe... peace!