Teleperformance Cebu is opening soon!

[greywolf]

---

do u really have to give them the numbers just to get allowances? is it too much to ask for a small amount? like transpo allowance perhaps or meal allowance? why cant TP give that? then why can other companies even the small ones provide allowances? do u have to perform so much just to get a couple of hundred pesos per month? i dont think so. for bonuses, commisions or incentives, yes u can say that but for allowances? geez...i mean com'on? its a different thing. that means a lot already for everyone considering the not so big basic salary TP is offering. unless probably ur in a higher position with a higher pay, then u dont need allowances since u got a lot of extra to spare. but hey, theyre still not even giving it even if the employee is performing right? even if ur giving them all the numbers? so forget it. and TP brags they have "MORE" than what other call centers have? seems like the word they should be using is "LESS", not more.

u sound like ur from management or ops. hmmm... dont apologize. i dont have any experience with TP and not planning to have either. ive heard enough from TP manila so thanks, but no thanks.

[Zach_Cebuano]

Good choice that you're not gonna join us here!!! Because the attitude that you're showing is not for TP. We live and work happily based on what we have. Even if our pay is not that high but we believe that TP's offer is just fair enough. Im a married person so if TP's offer was not fair, I'll be the first to complain.. Im not part of the management team but Im just trying to share my experiences with TP to others. Your giving people a negative idea about TP even if YOU MENTIONED that you dont have any work experience with TP. Most of us here are happy not just because of the pay but because of our good working relationship. No power tripping, fair opportunities and happy environment... Aanhin ko ang high pay if I dont have a good working relationship in a company.

Those companies that you've heard giving out high pay, do they last longer? They're not that smart when it comes to money matters so by the end of the day you'll end up looking for another job because your company filed bankruptcy. Business is business. TP's offer is not that high but what TP can guarantee to us, employees is STABILITY! Have you heard of those companies that might be giving out high pay but then change name due to Bankruptcy?

[Zach_Cebuano]

Are you even aware that part of the stocks of those big companies where sold to TP? They entrust their stocks to TP. That explains how stable TP is! If you care about your job then you should know the status of your company and the BPO world. It's not just money, but money + brains! Business is business nga eh.. Fair and legal business lang ang TP.

[greywolf]

no power tripping? fair opportunities and happy environment? are u sure? thats totally a contradiction to what vianne217 posted. yes its true TP may be stable but there are a lot of other companies that are as stable as TP but giving more than what TP is. so are u saying that those companies are not smart? how come they've lasted so long also without having to file for bankruptcy or changing their name? my point really is, how can TP be so cheap? so tihik? so kuripot? i mean grabe!!! dmd jud!!! you can be smart and generous at the same time without worrying of having to file for bankruptcy or changing names. maybe TP hasnt mastered that part yet or they just dont really want to. period.

[jcgoyong]

working hours 11 hours per cut off

8 hours/day x 11 days per cut off = 88 hours

88 hours x 2 cut offs = 176 hours
This is real math! Next time do the math.

In Teleperformance we were taught about accuracy, professionalism and integrity!

oh my bad. the said said rate is 176 HOURS!!??
and where in "(in average)" did you miss?

what the?!?!

then tell me. HOW MANY TIMES IN A YEAR DOES 11DAYS per CUT OFF HAPPEN??

PER CUT OFF i might reinstate.

i dont need to argue as i am currently working with TP and everyone, including I, agrees it is misleading
The contract has it at 14k basic PER MONTH
with very little interest on the 176HRS condition and this has always been an issue
and im pretty sure YOU KNOW THAT
SETTING OF EXPECTATIONS is something Recruitment people NEVER delivered(dont know about the new hires but im referring to us at the floor)

well just a heads up if you didnt know.
rumors are spreading mass resignation happening around december
im not saying im one of them but im expecting half of my team will be bidding their farewells anytime soon (partially because their expectations werent met, but mostly because of the PAY is a SLAP on the face)
doesnt affect me much though, since my expectation is to myself. not just to the company

Recruitment is doing their job in hiring people
but i dont think HR is thinking long term as I DONT SEE ANYTHING BEING DONE against ATTRITION
even though they know that the primary reason why agents go AWOL/Resign(90% immediate) is because of the AWESOME pay
big digits but THATS ALL there is... DIGITS

[jcgoyong]

That's the right computation girl. This is my third call center and in most cases there were 11 days in a cut-off! This means that there are 22 days in a month. 22 days multiplied by 8 hours (if you're NOT tardy) = 176 hours which is 4 hours more! No wonder why they probably didnt pass the training or their post nesting... and just trying to give negative feedback to other people. Mostly pa nman those who keep on complaining are people who always failed because they wont grow where they're planted!

im sorry to disappoint you zach but i think you are barking at the wrong tree
im currently in operations... ive passed the training long long ago

well here is a MATH for you since you are so SURE ABOUT THE 22 WORKING DAYS IN A MONTH
CALENDAR 2011

lets just say We only have WEEKDAYS work and disregard Weekends as if it's the REST DAYS

2011 calendar days

January = 31days = 10weekends = 21 Working days
February = 28days = 8weekends = 20 Working days
March = 31days = 8weekends = 23 Working days
April = 30days = 9weekends = 21 Working days
May = 31days = 9weekends = 22 Working days
June = 30days = 8weekends = 22 Working days
July = 31days = 10weekends = 21 Working days
August = 31days = 8weekends = 23 Working days
September = 30days = 8weekends = 22 Working days
October = 31days = 10weekends = 21 Working days
November = 30days = 8weekends = 22 Working days
December = 31days = 9weekends = 22 Working days

thats a total of 260 working days
divided by 12months
MONTHLY WORKING DAYS AVERAGE IS 21.67 days
Rounding up DOES NOT justify the contract!!

this is even Excluding the INTERIM days wherein there are weeks, during transitions, that we only had 4 working days. and all we do is SMILE


let us check Next year and see if the CONTRACT stands out
2012 Calendar

January = 31days = 9weekends = 22 Working days
February = 28days = 8weekends = 21 Working days
March = 31days = 9weekends = 22 Working days
April = 30days = 9weekends = 21 Working days
May = 31days = 8weekends = 23 Working days
June = 30days = 9weekends = 21 Working days
July = 31days = 9weekends = 22 Working days
August = 31days = 8weekends = 23 Working days
September = 30days = 10weekends = 20 Working days
October = 31days = 8weekends = 23 Working days
November = 30days = 8weekends = 22 Working days
December = 31days = 10weekends = 21 Working days

Still at 261 Working days for 2012
Divided by 12months
Average Working Days in a month is 21.75
Still doesnt justify the 22working days a month contract

We have this Filipino Wisdom

"Mabuti pa ang sobra kesa KUMULANG!"

[girlnextdoor06]

im sorry to disappoint you zach but i think you are barking at the wrong tree
im currently in operations... ive passed the training long long ago

well here is a MATH for you since you are so SURE ABOUT THE 22 WORKING DAYS IN A MONTH
CALENDAR 2011

lets just say We only have WEEKDAYS work and disregard Weekends as if it's the REST DAYS

2011 calendar days

January = 31days = 10weekends = 21 Working days
February = 28days = 8weekends = 20 Working days
March = 31days = 8weekends = 23 Working days
April = 30days = 9weekends = 21 Working days
May = 31days = 9weekends = 22 Working days
June = 30days = 8weekends = 22 Working days
July = 31days = 10weekends = 21 Working days
August = 31days = 8weekends = 23 Working days
September = 30days = 8weekends = 22 Working days
October = 31days = 10weekends = 21 Working days
November = 30days = 8weekends = 22 Working days
December = 31days = 9weekends = 22 Working days

thats a total of 260 working days
divided by 12months
MONTHLY WORKING DAYS AVERAGE IS 21.67 days
Rounding up DOES NOT justify the contract!!

this is even Excluding the INTERIM days wherein there are weeks, during transitions, that we only had 4 working days. and all we do is SMILE


let us check Next year and see if the CONTRACT stands out
2012 Calendar

January = 31days = 9weekends = 22 Working days
February = 28days = 8weekends = 21 Working days
March = 31days = 9weekends = 22 Working days
April = 30days = 9weekends = 21 Working days
May = 31days = 8weekends = 23 Working days
June = 30days = 9weekends = 21 Working days
July = 31days = 9weekends = 22 Working days
August = 31days = 8weekends = 23 Working days
September = 30days = 10weekends = 20 Working days
October = 31days = 8weekends = 23 Working days
November = 30days = 8weekends = 22 Working days
December = 31days = 10weekends = 21 Working days

Still at 261 Working days for 2012
Divided by 12months
Average Working Days in a month is 21.75
Still doesnt justify the 22working days a month contract

Bwahahahahhahaa!!! Inggit ka lang kasi masaya kami!!! at may pera pa!!! Kawawa ka naman .... wla kang kaligayahan!

[jcgoyong]

Bwahahahahhahaa!!! Inggit ka lang kasi masaya kami!!! at may pera pa!!! Kawawa ka naman .... wla kang kaligayahan!

lol bakit? asan ba ako ngaun?
we are in the same company miss...
@.@.

im not saying im happy nor am i saying im sad
im just fine with the company since i find it as a challenge for myself
this is the path i took. career wise
but i dislike the fact that it has been misleading applicants
hence im posting the FACTS here to avoid misconceptions
i dont like that IDEA of people spluttering things that are partially true/partially false

this is how TP is now. and it is not something to brag

people such as you two makes this company look worse!
and you guys doesnt do any good for the company either

i salute matt, our sales manager, for being very civil after all these bashing
as for Zach. i know you are not from cebu, my hunch is youre someone from ops. non-agent position(ive got a slight idea kung sino ka LOL)
as for girlnextdoor, please be ethical, if you are indeed from HR recruitment

[greywolf]

Bwahahahahhahaa!!! Inggit ka lang kasi masaya kami!!! at may pera pa!!! Kawawa ka naman .... wla kang kaligayahan!

clearly not an agent. may pera ha? lol.

people such as you two makes this company look worse!
and you guys doesnt do any good for the company either

as for Zach. i know you are not from cebu
as for girlnextdoor, please be ethical if you are from HR recruitment

i knew it. Zach is not from Cebu. cebuano pa ang nick. pretending to be one ra diay to. both of them are from manila i suppose?

[Zach_Cebuano]

clearly not an agent. may pera ha? lol.



i knew it. Zach is not from Cebu. cebuano pa ang nick. pretending to be one ra diay to. both of them are from manila i suppose?

Wahahaha....Mananagna sad diay ka do? Sayang lang wala mogana imong pagka-Madame Auring! im from Barili... Ayaw pag bitter-bitteran diha! Bitter lang ka kasi super pessimistic kaayo ka. Why not learn to grow kung asa ka nag-work? Bisag asa nlang puro reklamo? Kay puro nega nlang imong nkita.. Tsk Tsk Tsk! BAD CHEETAH! i-dougie nlang na do! ahehehehe