ignorant employee?? lol QQ this:
A company with "true professionals" would have their agents come over and let them sign something for doing this and that instead of TEXTING them over the weekend. Since when did texting become professional/formal

they can't even give their agents reason why they are doing this and that, good agents get transferred while a FEW bad agents stay on the floor?? come to think of it, the company itself doesn't even know how to pick good managers.... "an account that has had 3 operations managers in less than 6 months goes to show that there is DEFINITELY something wrong there." 3rd OM is ok though..
do you even know what's going on there?? TRAINERS DEMOTED to agent position

want names? i can give you names!