Northface bag warranty

[silent-kill]

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thanks for the rep... actually pareha ta ug problem.. na tas2x ang tahi sa usa ka strap.. I went to northface and they had already evaluated the bag.. they said lisod daw ayuhon and they might replace it na lang.. the thing is the person telling me this is not the supervisor. He said paabuton sa daw nila. The supervisor at that time was I believe out of town. I called northface this morning and I was told na ipaau ra daw and they will just give me a discount on my next purchase. I asked what if dili mau. They said na mao ra daw na ila mahatag. The lifetime warranty doesn't apply here in Cebu daw. I am disappointed since I've used the bag for over a year only. I use it everyday since I bring my laptop to work. But with that usage dili pud siguro matas2x dayon in over a year. I believe this a manufacturing defect. And besides dili lang kini ang naa diperensya.. Sa sud sa bag, ang compartment sa laptop naa pud natas2x.

i contact ang NorthFace jud bai ayaw nang branch, kong naa jud ka lifetime warranty ilis jud na. di na pwede lain2x og rules sa lain lain nga branch sa northface. pro murag ikaw mo bayad sa shipping kong onsa man gali.