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  1. #1

    Default Smartbro Canopy : "Unidentified Network"


    Mga sir,

    Nikalit raman ug "unidentified network" ang akong connection.

    More than 2 years na ni akong canopy and karon pjd ko kasugat ani.

    Nakataod ni siya eversince sa akong router and karon ra nagkaproblem ug ani.

    So akong gisuwayan ug direct connection gikan sa canopy padung akong laptop, without the router, mao ra gihapon. Nagexpect gani ko nga mudirect xa sa Smartbro Portal nga page para makita if active or need na ba ug reactivation, but wala jud.

    Kinsa nakasuway ani? Asa kaha ang guba ani, ang canopy kaha or ang akong laptop?

    Help help help...


    Salamat!

  2. #2

    Default Re: Smartbro Canopy : "Unidentified Network"

    First aron maka sure jud ka nga walay problema ang imong laptop adto sa Network Connections dayun pangitaa ang "Local Area Connection" right click dayun click "properties" dayun e select ang IPv4 (kung Windows7) or (Internet Protocol kung XP) then click "properties" e check kung naa bay naka butang nga IP kung wala call customer service sa smartbro.

    Pero 100% ko nga sa smartbro na nimo. wala na ka sagap ug signal....

  3. #3

    Default Re: Smartbro Canopy : "Unidentified Network"

    ISP problem na TS.

  4. #4

    Default Re: Smartbro Canopy : "Unidentified Network"

    natandog imo canopy ana, itawag na sa ila customer service using smart sim dial *888 para check na nila.

  5. #5

    Default Re: Smartbro Canopy : "Unidentified Network"

    Bago ra ko nanawag. D pud daw murespond akong canopy. Basin magpadala na sila technician. Ngano na ingon ani kaha ni sah?

  6. #6

    Default Re: Smartbro Canopy : "Unidentified Network"

    ISP try lang bro

  7. #7

    Default Re: Smartbro Canopy : "Unidentified Network"

    possible na nga naay nay nag ali nga kahoy between sa imung canopy ug sa base station. dili na kakita ang base station sa imung canopy

  8. #8

    Default Re: Smartbro Canopy : "Unidentified Network"

    Wa man siguro nag ali dire dapita kay nikalit raman gud ning problemaha.

    Manawag pako balik unya para sa schedule sa ilang technician kung unsa orasa ug adlawa muanhi. Unta dili lang magdugay kay gamit nako ni para sa akong trabaho.

    2 days najud ko walay net. Tsk

  9. #9

    Default Re: Smartbro Canopy : "Unidentified Network"

    ISP problem TS.

  10. #10

    Default Re: Smartbro Canopy : "Unidentified Network"

    cmd...ipconfig /release...ipconfig /renew

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