Introducing the Newest addition to the World of BPO here in Cebu- Biz Teldirect

[raychie222]

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Biz Teldirect, Inc. is an Australian Contact Center and BPO Solutions company utilizing state-of-the-art technology and infrastructure and incorporates contact center training and excellent personnel skills management targeted to both client and customer satisfaction. Our business clients use our marketing strategies, customer care expertise, and well-trained personnel to obtain, sustain, and boost customer experience, and at the same time reducing costs and maximizing revenue.

Biz Teldirect is currently looking for:

1000 CUSTOMER SERVICE REPRESENTATIVES to fill in the positions for a TRAVEL PROCESS and US CHAIN of STORES. Training starts this July 4,2011 for the US CHAIN of Stores process.

Duties and Responsibilities will include but are not limited to:
> Providing explanations to customers on the origin and nature of the problem.
> Solving the problem or getting the issue fixed and informing the customer regarding the problem.
> Assisting customer's queries
> Retrieving customer queries by telephone or e-mail and work out and sending answer to customer.
> Identifying the issues of customers rapidly and precisely.
> Coordinating and supervising the assignment of supplementary helpdesk resources.
> Determining problems or issues in queries or complaints handling nature and proposing solutions for Enhancements.
> Taking inbound helpdesk calls while working in office hours.
> Checking lines and categorizing the problems and issues of the customers.
> Meeting beyond the expectation of the customers.



Requirements:
> Call center experience with a minimum 6months.
> Excellent verbal and written communication skills
> With 30WPM typing skills
> With critical thinking skills
> Team player
> Able to work on shifting schedules
How to Apply

Send your resume and application letter to the following address:

Biz Teldirect, Inc.
(across Mantuyong Agrivet Supply)
MP Durban Office Building
A. del Rosario Ave. cor. F. Rosal St., Mantuyong
Mandaue City, 6014 Cebu, Philippines
Tel #: +(632) 2392566

[Dax101106]

Up for this... Submit nya ko ani... If and only if...hehehehe...

[raychie222]

please do...we are expanding chances for career growth is feasible in a short period of time

[jalson_ent]

Are you accepting applications for Team Leads?

[renluna]

how much is the basic salary?

[earnswell]

naa ni data entry?

[pat_gracie07]

any part time?

[berttadtad]

how much is the rate at biztel?

[bul0y]

any part time then pila basic salary thanks

[kookabura]

Pila ang basic ani and where are they going to be located?