Please avoid going to PIER ONE in PARKMALL (I don't know about the IT park branch). The management treats their customers like trash. Read on.
Our company held its Christmas party at Parkmall just tonight. Absolutely NONE of our expectations were met. Just to enumerate some of the promises they broke:
1. Promised: Stagecrew (the band) would play free of charge.
Actual: A bunch of talentless kids played horrible songs.
2. Promised: We could use the in-house instruments for song numbers.
Actual: They did not let us use anything, not even the amplifiers. They were afraid we would "break" it, even if we were willing to sign an agreement to be responsible for any damages. (What kind of damage did they expect to happen to an amplifier??!!??)
3. Promised: Food would be served at each individual table.
Actual: A buffet table was laid out in the middle of the room. And it didn't last very long. In the end, many of the employees did not enjoy the meal that was expected (nahutdan ug pagkaon and pag-abot sa next round about 30 minutes later, wala na'y gana ang mga tao).
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In addition to all this, they THREATENED TO SUE US if we did not pay right then and there for a bottle of champagne that we used. The original agreement was that we would pay for the champagne the day after the party, but apparently, the "written" agreement said we should pay for everything right then and there. (Pasabot, giilad2x ra diay mi nila?) The manager even asked the waiters to stop us from leaving if we didn't pay! (Pasabot, prisohun mi nila didto sa ilang restaurant?)
In the end, we paid them, then and there, the 9K+ that we owed for the champagne (some employees had to chip in to reach the amount since we were not expecting to pay it then and there and didn't bring enough company funds for the amount). We informed all our colleagues about what just happened and they were all disgusted and agreed to leave. As to what actions the company will take against Pier One, it has not been decided. But we will never forget the horrible experience we had at Pier One.
I hope you can support this cause. Please avoid going to Pier One, especially for corporate events. We don't intend to force Pier One in Parkmall to close. But we want a change in management, or at the very least, we want them to learn their lesson and start treating their customers with some respect.
Boycott Pier One (Parkmall)
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