seller: Jaygees Arts & Designs
(c/o glamconnection as endorser)
item bought: 5layered-wedding cake
comment:
just want to comment on the 5layered wedding cake we took from
Jaygees Arts & Designs.
we were so disappointed about everything with this supplier.
Let us enumerate the flops we experienced.
- they failed to come early to set-up the cake. they were told that the reception will start anytime from 5-6pm; they arrived almost 7pm that caused the program to start late. if they were professional enough, they could've been there earlier, like around 4pm, to prepare everything,
- they provided only 4layers instead of 5layers as per agreed in this transaction. their reason: the set-up couldn't bear anymore the weight of the cake if it is 5layers. this is a very pathetic excuse! they even were the ones who said that it would be a 5layered cake and i have already seen more than 5layers being prepared and they don't even have any problems about it.
- before we closed this deal, we specifically asked grace if she could do the design we showed her and she assured us that they can do it. we were happy to find her because she can make cakes at a very affordable price since we were in a tight budget then. when the cake arrived at the reception, it was so plain and very far from the design we agreed.
- we also agreed that it would be fondant-look but we had the cake in royal icing!

- what's worse was that we have heard from the guests that the cake taste "PAN-US".
We were very disgusted on how they handled and prepared the cake in the reception (they only literally delivered the cake and left. our coordinator and his team prepared the set-up) and their being late in their delivery.
the wedding could've been almost perfect had not all these cake disasters happened.
rating: 0/10