F&B SERVICE MANAGER

Harolds Hotel is currently looking for a dynamic and dedicated individual who possesses a firm foundation in Food and Beverage Services. Be part of our team!

For applications, you may email us at recruitment@haroldshotel.com.ph. Or, you may submit a copy of your Curriculum Vitae and Application letter through the back office of Harold's Hotel located at Gorordo Ave. cor. Rosal St., Lahug, Cebu, City.

We look forward to working with you!


Requirements:


• Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Food &
Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.
• Required skill(s): Pos System Inventory Management PNL Restaurant Operations Food Costing, MS Excel, Word
Perfect.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Supervisor / 3 Yrs & Up Experienced Employees specializing in Food/Beverage/Restaurant Service or
equivalent.



Responsibilities:


• Supervise and coordinate assigned shift, assisting in over-all management of the restaurant
• Monitor and manage guest complaints, ensure satisfaction and administer efficient follow-up of same to receive
feedback.
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to
enhance sales.
• Maintain and ensure compliance to established food quality and standards.
• Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet
operational expectations.
• Assist and provide training to staff members
• Coordinate with Restaurant Manager with everyday operation and maintain financial and administrative records.
• Ensure compliance and adherence with prescribed standards in labor costs, and guest relations.
• Assist team members to provide excellent customer service.
• Maintain proper sanitation, hygiene standards in kitchen and maintain effective store presentation.
• Handle any guest complain. Communicate with guests and receive feedback
• Observe, teach and correct staff’s service.
• Follow-up on established training steps.
• Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.