Dehumanization in the BPO Industry.

[giddyboy]

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using the term "DEHUMANIZATION" with regards to the BPO industry is an attempt to overkill and may incline to be only a twisted perception.

"Dehumanization is a process by which members of a group of people assert the "inferiority" of another group through subtle or overt acts or statements. Dehumanization may be directed by an organization (such as a state) or may be the composite of individual sentiments and actions, as with some types of de facto racism. State-organized dehumanization has been directed against perceived racial or ethnic groups, nationalities (or "foreigners" in general), religious groups, genders, minorities of various sexual orientations (eg. homosexuals or pedophiles), disabled people as a class, economic and social classes, and many other groups." ---wikipedia

did the BPOs ever assert the "inferiority" of pinoys? are they racists? are ethnic slurs involved here? are we at war here? are we in a dictatorship rule in BPO's?

c'mon guys...

kini ang klaro nga "dehumanizing" ay:

- must be female
- must be single
- must be below 25 yrs old
- must have pleasing personality (how do we compute a pleasing personality?)
- preferably a graduate of a reputable school (take note: reputable school?)
- preferably knows how to speak chinese (huh? r we in china?)
- height 5'3" & above
- non-smoker (this is real ha)

[victor3]

using the term "DEHUMANIZATION" with regards to the BPO industry is an attempt to overkill and may incline to be only a twisted perception.

"Dehumanization is a process by which members of a group of people assert the "inferiority" of another group through subtle or overt acts or statements. Dehumanization may be directed by an organization (such as a state) or may be the composite of individual sentiments and actions, as with some types of de facto racism. State-organized dehumanization has been directed against perceived racial or ethnic groups, nationalities (or "foreigners" in general), religious groups, genders, minorities of various sexual orientations (eg. homosexuals or pedophiles), disabled people as a class, economic and social classes, and many other groups." ---wikipedia

did the BPOs ever assert the "inferiority" of pinoys? are they racists? are ethnic slurs involved here? are we at war here? are we in a dictatorship rule in BPO's?

c'mon guys...

Bay, you're too literal....what was meant by dehumanization in this thread is economic subjugation.

two cents

[giddyboy]

Bay, you're too literal....what was meant by dehumanization in this thread is economic subjugation.

two cents

well, for me it still doesn't justify in a lot of ways...subjugation is forced submission to control by others by way of repression, oppression, slavery, or bondage. still that is an overkill...

are we forced to submit to work in BPO's in the first place? if not, were we being repressed, oppressed, or enslaved in the BPO workplace?...only "sweatshops" can do that...

[victor3]

again you're too literal.

subjugation or dehumanization, inorder to suceed...there must be a feeling that there is actually no subjugation or dehumanization at all. using your definition of subjugation as "forced submission to control others by way of repression, oppression, slavery or bondage, it can even make you see a perfect example inside a BPO company.

consider innodata's "forced leave" practice being used to cast fear among production employees and a stranglehold to impose other bloodsucking schemes. because of "forced leave" employees are forced to render 16 hours of duty, some even without pay. kun mosupak ka, aw numero uno ka nga kandidato sa "forced leave". Na discern nimo ang subjugation bay, ang control ang repression? if not then paminaw nalang sa mga tawo nga gikan didto

[giddyboy]

again you're too literal.

subjugation or dehumanization, inorder to suceed...there must be a feeling that there is actually no subjugation or dehumanization at all. using your definition of subjugation as "forced submission to control others by way of repression, oppression, slavery or bondage, it can even make you see a perfect example inside a BPO company.

consider innodata's "forced leave" practice being used to cast fear among production employees and a stranglehold to impose other bloodsucking schemes. because of "forced leave" employees are forced to render 16 hours of duty, some even without pay. kun mosupak ka, aw numero uno ka nga kandidato sa "forced leave". Na discern nimo ang subjugation bay, ang control ang repression? if not then paminaw nalang sa mga tawo nga gikan didto

i beg to disagree that its too literal. if we say economic subjugation, well, that is even a very broad subject to speak of.

forced leave? AFAIK, that is a company policy and that not only applies to BPOs but to other industries as well, if they want it. i even think that the gov't is also applying that "forced leave" scheme. and i think it doesn't violate any of our labor laws, do u?

"suspension" cguro imo pasabot kanang mosupak ka ug supervisor...

we don't need to know (but knowing also helps) unsay isulti sa mga tawo nga ng work sa BPO's if naay dehumanization, or subjugation taking place. if ever there is, it will be all over the news or pipila ka mga kaso gisang-at na sa DOLE vs BPO's...so far wala man tingale...well except sa Western Wats case.

if oppressed, how?
if repressed, how?
if enslaved, how?

it can even make you see a perfect example inside a BPO company.

is that a fact? or ur perception? if not, can u elaborate more, if u dont mind?

[victor3]

forced leave? AFAIK, that is a company policy and that not only applies to BPOs but to other industries as well, if they want it. i even think that the gov't is also applying that "forced leave" scheme. and i think it doesn't violate any of our labor laws, do u?

and under the guise of company policy, it persisted to squeeze more profits at the employees expense. forced leave is supposed to be intended for unproductive days, but in innodata its being used for some profit oriented purpose other than cutting labor cost. many employees succumbed to such scheme because they dont want to be on the list of forced leave candidates. i think this answers all of your questions.

we don't need to know unsay isulti sa mga tawo nga ng work sa BPO's if naay dehumanization, or subjugation taking place. otherwise, it will be all over the news or pipila ka mga kaso gisang-at na sa DOLE vs BPO's...so far wala man tingale...well except sa Western Wats case.

read Servidad Vs. NLRC/Innodata
http://www.supremecourt.gov.ph/juris...r99/128682.htm

[giddyboy]

and under the guise of company policy, it persisted to squeeze more profits at the employees expense. forced leave is supposed to be intended for unproductive days, but in innodata its being used for some profit oriented purpose other than cutting labor cost. many employees succumbed to such scheme because they dont want to be on the list of forced leave candidates. i think this answers all of your questions.

read Servidad Vs. NLRC/Innodata
http://www.supremecourt.gov.ph/juris...r99/128682.htm

well, u r just citing one BPO (innodata) vs the rest of the BPO industry for pete's sakes. that to me is an unfair judgment call to all BPO's...if innodata is practicing that for "profit" and not intended for unproductive days, then by all means report it to DOLE. and that is what exactly i think happened. "walang ma-oppressed kung hindi mgpapa-oppressed".

u even cited a SC ruling as proof for that matter...so i rest my case.

so if we still insist on that "dehumanizing" or "subjugation" perception, it is already subject to "subjugating the subjugation"...hehe

[victor3]

well, u r just citing one BPO (innodata) vs the rest of the BPO industry for pete's sakes. that to me is an unfair judgment call to all BPO's...if innodata is practicing that for "profit" and not intended for unproductive days, then by all means report it to DOLE. and that is what exactly i think happened. "walang ma-oppressed kung hindi mgpapa-oppressed".

i am citing one example just to prove a point...there are dozens more if you're not lazy enough to read the news. and yes, you brought in the western wats case. smart arse

u even cited a SC ruling as proof for that matter...so i rest my case.

so if we still insist on that "dehumanizing" or "subjugation" perception, it is already subject to "subjugating the subjugation"...hehe

better yet add, perceiving your perception. the fact that it has sc ruling could mean that this is not just a minor issue, and it could also mean that there are possibilities of BPO issues not reported to DOLE because respondents are miserably passing up your surrealistic statement "walang ma-oppress kung walang magpa oppress" due to lack of choice.

[Visual C#]

Yeah, so let's all organize labor unions for call center folk, and watch all of the businesses move to India.

[giddyboy]

i am citing one example just to prove a point...there are dozens more if you're not lazy enough to read the news. and yes, you brought in the western wats case. smart arse

i may be just plain lazy and if u say there are dozens more, can u provide links or articles of the supposed "dehumanization" in BPO's, if u dont mind?

better yet add, perceiving your perception. the fact that it has sc ruling could mean that this is not just a minor issue, and it could also mean that there are possibilities of BPO issues not reported to DOLE because respondents are miserably passing up your surrealistic statement "walang ma-oppress kung walang magpa oppress" due to lack of choice.

the fact that it has SC ruling means our democracy is in action...it gained justice and it gives a clear warning to those using the similar scheme...besides, SC rulings on labor cases are everywhere and not only happened to BPOs as what happened to innodata (wats case didnt even reach SC).

as what i've said earlier, it is subject to subjugating the subjugation...hehe

and now u r saying there are "possibilities"? kalisod anang hakop ra sa hangin oi...and lack of choice? or just plain lack of standing up and practicing their own rights (unions excluded)?