
Originally Posted by
wataru
Well, la mn mi n.ngita ug freebies...
Nothing on EARTH is for free...
Basic Customer Service is to emphatize..
Place urself in the Customer's Shoes...
Listen to the Customer...
attend to his/her needs...
give Him/Her water bsn mkuyapan nya.....
Provide him/her steps pra m.avoid ni nga ing.ani nga issue in the future but all he said was Sorry...
Birit pa nga We can wait dw for the General Manager(coincedentally, wla sa office but will come in after 3hours pra mka.strya mi)...
mura g.usher sa waiting area and left there to wait...
as if mka.hulat ang tao ug ing.ana ka dugay...
hahay!
I dunno hah, pro if foreigner mi ato, they will be kissing our *** to pacify us...
La mn problema sa issue, accidents really happen...
It's how you respond to the crisis that makes the day...