agent: press F1 sir.
customer: iv pressed F1 nothing happened.
agent: you should see the result after pressing F1.
customer: yes iv pressed F1. F and 1. still nothing.
agent: press F1 sir.
customer: iv pressed F1 nothing happened.
agent: you should see the result after pressing F1.
customer: yes iv pressed F1. F and 1. still nothing.
I managed to calm down a very angry cust after 15mins....
Cust: Sorry about that and thanks so much for being patient with me. Not a lot of people can handle that. So, wer u from?
Me: the Phils
Cust: ur filipina?
Me: uhhhhh yes?
Cust: Oh God! my husband left me for a filipina....
TOinks! nabawi na unta...
....HERE,
....agent: Thank you for calling ______,my name is RAFaEL. How may help you>?
....cust: I need your supervisor!!! REAL QUICK,....(mad)
...agent: may I know the reason why you wanna talk to my supervisor?(curious)
...cust: Just dont asked, I want to get this thing CLEAN and fixed..Now,transfer me to anyone else!!
...agent: okay, PESTE on the line...
...........line transferred>>>
....line1: CLEAN and FIXED janitorial services, how may I help you!
....cust: Say what....<hung-up>>
>>>>this a true incident,hehehehe!!,,,EXPEDIA account!
Agent: kindly shutdown your windows
Customer: ok done..whats next?
Agent: Remove all the cables attach to the tower
Customer: i cant
Agent: why? is there something wrong?
Customer: its so dark..you told me to shutdown my windows
agent: okay sir, i need you to type google.com and press enter.
cust: i did and nothing's happening.
agent: okay, let's try to ping the site. i need you to click start, click run and type cmd and press ok. now you have a black window. type ping google.com and press enter.
cust: still nothing happed!
agent: let's try it one more time sir and please recite what you're typing...
cust: p-i-n-g <space> g-o-o-g-l-e-.-c-o-m <space> e-n-t-e-r
haynaku... mao na ang press enter!
senario
cx: my friend is coming over to my house for 15 days and is it ok if he connects his laptop on my modem
agent: its ok sir
mute bogo man ni cya
cx: how does he acces his email?
agent: the usuall way he does in his house
mute atay ba ani niya
cx: can you call my friend and let him know that its ok to do that here in my house? i can give u his number but i dont think hes at home now so heres his cell number
mute atay manugo pa jd piste haha
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