MOD please delete this thread

[darkwing]

---

yup ingana ka hinay karon ahak uy grabe ka hinay!!!!!

[RuSteD]

after almost a month of subscription all i can say is WTF!!! im paying for 384kbps and during 10am to 4pm im only getting 74 kbps and not to mention the 36 down!!!

[ryan22]

for the past five days ako ave speed krn is less dan 20kbps nya mag cge lng ug 0kbps..tawag ko d other day ang tubag "ON GOING MAINTENACE" WTF!!!, email pd ko ang tubag "WE'RE SORI FOR THE INCONVENIENCE BUT THERE'S AN ON GOING MAINTENACE" WTF!!!..mao gani nag pa nternet ta pra maka download..mao rang istorya.a kay d ghapon ka download....

[RuSteD]

i already aired my complain via their email add. and heres the answer.

We are truly sorry for the inconvenience you are experiencing with
our
services. We appreciate your time for giving us the information we
need so we
can give resolution to your problem. Rest assured that we are doing
our best
in developing our resolution processes to better serve our customers.

Your concern has been endorsed to Technical Support Department for
resolution. You may also send them an e-mail at
tech_support@meridiantelekoms.com.

Sicerly,
Shiela Concepcion
Customer Affairs

What do you think of this guys?

[RuSteD]

so i followed what she said.
i mailed the complain again to the given add
and this is what ive got.

The original message was received at Fri, 20 Jan 2006 14:40:56 +0800
from web60320.mail.yahoo.com [209.73.178.128]

----- The following addresses had permanent fatal errors -----
frederickbr
(reason: Can't create output)
(expanded from: <tech_support@meridiantelekoms.com>)

----- Transcript of session follows -----
550 5.0.0 frederickbr... Can't create output

Message/delivery-status

Reporting-MTA: dns; meridiantelekoms.com
Arrival-Date: Fri, 20 Jan 2006 14:40:56 +0800

Final-Recipient: RFC822; tech_support@meridiantelekoms.com
Action: expanded (to multi-recipient alias)
Status: 2.0.0
Last-Attempt-Date: Fri, 20 Jan 2006 14:41:03 +0800

Final-Recipient: RFC822; tech_support@meridiantelekoms.com
X-Actual-Recipient: RFC822; frederickbr@meridiantelekoms.com
Action: failed
Status: 5.3.0
Diagnostic-Code: X-Unix; 73
Last-Attempt-Date: Fri, 20 Jan 2006 14:41:04 +0800

[RuSteD]

and so i asked her again and again she gave me a new add which is tech_support@meridian.ph and again got the same error.

[ryan22]

mao pd ni ako..klaro ra au bro nga nag copy paste ra na cla..wa man gani tngali na cla kasabot sa ila g paste nga letter...g pasa2x lng ko ani..
3 na ka emails ako gbuhat....

Dear Mr. **** *********,
We are truly sorry for the inconvenience you are experiencing with ourservices. Your concern has been endorsed to our Technical Support
Departmentfor problem isolation and resolution. You may also send them an email attech_support@meridian.ph. For rebate requests, you may send your email atcustomercare@smart.com.ph.

Very truly yours,
Sanjay Matining
Customer Affairs
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear **** *********,
We are sorry for the inconvinience that your experiencing with our services.There is an ongoing technical activity in the base station where you
are currently homed to. Rest assured that we will inform you when the said activity is finished.Thank you for your continued patronage of Meridian Telekoms/Smart Wifi.

Regards,
Technical Support Department
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear **** *********,

You are most welcome!
Thank you also for sending us e-mail.

We regret to know that you are planning to terminate your subscription with us if your SMART WiFi concern remains unresolved.We understand your predicament and wish to assure you that the need to request for disconnection is not necessary.There are means by which your concern can be addressed.In our aim to forward your concern on having slow connection to our support group, please provide us three (3) sample bandwidth test results.Relative to your request for rebate, please be advised that we may only facilitate such request once service has been normalized.We will be waiting for your response so we could properly address your concern.

Sincerely,
Customer Care

/raa

[RuSteD]

yeap its the same. Different words but the same meaning ra ila gi use. How (*&#@^&^# . Why dont we make a letter of complain signed by all smart wifi subscribers kaha then i forward sa ntc?

[ryan22]

pwd kaau bro..

[darkwing]

lol kanan 'technical activity' na term nila pirmi lang gyud na gamiton