Hey guys, I just got my globe visibility modem the other day. I would say it is worth it. I am currently using it as I am typing and it has been connected for 5 hours now. First ni nakong gi gamit, daghan kog problem nga na encounter. Pero, being techsupport before sa call center for a dsl account, na gamit gyud nako akong na kat-onan.
Sa akong training nakat-on ko to look at pc hardware problem first before I blame the connection... so mao na akong gi buhat.
Let me give you the problems I encountered and the solutions by sequence.
1) Upon installation, the globe visibility software will not load and will crash.
solution: Install the driver and software in safemode.
2) After software and driver is installed, the computer will crash.
solution: naka matngon ko nga ang mouse usually ang mo crash, before ang whole computer... the mouse is plugged into another usb2 port same as the visibility.... transferred mouse to usb1.0 and leave visibility on usb port 2.0 (possible hardware conflict)
3) Once I get connected, when my browser opens a site, the unit will be disconnected and ie will be closed.
solution: I was using a different usb cable extension... dili ang provided by globe... probably dili kaya sa cable nga akong gi used so I made sure to use the cable provided with the unit.
4) Mao ni usual problem (cannot get signal, if there is signal connot connect, if there is connection no page loading on browser)
solution: usually this is caused by electro magnetic interference (remember viisibility is a modem) so I made sure that the unit is not on top of the pc, not near the monitor, speaker, or any electronic device)
After ana I got a good connection... first disconnection nako was after 3 hours of surfing... I am now using it for 5 hours, I have used it for another 5 hours straight and okay gyud kaayo.
I hope this helps those that are having problems with their globe visibility unit... I really like globe because compared to smart, nindot ilang customer service.