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  1. #21

    Default Re: Dehumanization in the BPO Industry.


    its nice article, but the question here is can people go against the system?.

    everyone with a job(including me) is just another chess piece, unless you own the company.

  2. #22

    Default Re: Dehumanization in the BPO Industry.

    Quote Originally Posted by silent-kill
    its nice article, but the question here is can people go against the system?.

    everyone with a job(including me) is just another chess piece, unless you own the company.
    we can make a difference if all of us, the working class pinoys, would act in unison to change our plight. as rage against the machine song put it, "it has to start somewhere, what better place than here what better time than now." the place is already here, the situation is already ripe...but it should all begin in awareness drive. thats the reason why istorya.net and the like were established. suwat2x lang gud ta, post2x bahalag lame atleast naa ta gibuhat

  3. #23

    Default Re: Dehumanization in the BPO Industry.

    it's the term used--dehumanizing. is it, really? i work in the BPO industry, at present. i'm an entreprenuer on teh side also. i worked with teachers as well. worked in an NGO also. bisag asa nalang ko nalagpot.

    consider the term. i see call center people everyday and they're so hardworking and disciplined because theyre paid relatively higher and are promoted in less time.

  4. #24
    Junior Member
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    Default Re: Dehumanization in the BPO Industry.

    hmm.. your right. If you were to ask me, not that you are, the proper term for it would be self-dehumanizing.

  5. #25

    Default Re: Dehumanization in the BPO Industry.

    What makes it dehumanizing is the instability of workers' tenure. Most BPO firms are relying from foreign job orders that are project-based, temporary in nature. With this setting, labor supply fluctuations usually occur because projects can be pre-terminated or done way too soon than the expected date of completion, if employees were just all productive (ironic isn’t it?).

    This is a common place in Innodata, where I myself used to work as production associate. I-force leave dayon without pay ang empleyado higayon nga mahuman na ang last batch nga trabahuon. I was subjected to this numerous times. There were even projects that last only two weeks kay kato nga job-order, salin nalang diay sa batches nga gi-trabaho sa competing BPO firm.

    In traditional industries, it is still useful to continue operations under these same circumstances because the produce can simply be buffered in the warehouse. In BPO firms, only equipments can be buffered. Ang mga empleyado gipapa-uli sa ilang probinsya nga igo ra iplite ang two weeks nga sweldo sa barko. For me its all too dehumanizing.

  6. #26

    Default Re: Dehumanization in the BPO Industry.

    if you were to ask me, each job has its own pros and cons. naa jud ka'y ma reklamo sa imong trabaho. the best thing to do is find what'll work for you and what makes you happy. if you're not liking the way your company is taking care of its employees, or for any other possible reason, then leave. find somewhere else to go. i'm just thankful that BPOs, or callcenters are there. more choices, and things to explore.

  7. #27

    Default Re: Dehumanization in the BPO Industry.

    Quote Originally Posted by bodie
    hmm.. your right. If you were to ask me, not that you are, the proper term for it would be self-dehumanizing.
    it cannot be self-dehumanizing if you don't consider it PERSONALLY to be that way. I can be the President of the Philippines and take bribes...now that is self-dehumanizing FOR ME. a call center job PER SE is not dehumanizing until you consider it to be that way...OR circumstances really prove it is.

    the BPO industry is a big industry. there are small players and big players. there are stable ones regardless of the size. we cannot just make a sweeping generalization that the BPO Industry is dehumanizing.



  8. #28

    Default Re: Dehumanization in the BPO Industry.

    Quote Originally Posted by crinkle
    if you were to ask me, each job has its own pros and cons. naa jud ka'y ma reklamo sa imong trabaho. the best thing to do is find what'll work for you and what makes you happy. if you're not liking the way your company is taking care of its employees, or for any other possible reason, then leave. find somewhere else to go. i'm just thankful that BPOs, or callcenters are there. more choices, and things to explore.
    Problems cant be solved by running away. There are people who just cant tolerate injustices even if hes not a direct subject. If there are more things to explore, i suggest that you explore more until you find yourself sharing the same sentiments. Let us speak in behalf of others who cannot.

    Quote Originally Posted by Velvett
    a call center job PER SE is not dehumanizing until you consider it to be that way...OR circumstances really prove it is.
    Tell that to the agents who were regular subjects of mass lay-offs and inhumane overtime. Its better to speak the ills than live on quixotic remark that is rather more sweeping "dreams can be realized in call centers".

  9. #29

    Default Re: Dehumanization in the BPO Industry.

    Quote Originally Posted by victor3
    Problems cant be solved by running away. There are people who just cant tolerate injustices even if hes not a direct subject. If there are more things to explore, i suggest that you explore more until you find yourself sharing the same sentiments. Let us speak in behalf of others who cannot.
    Tell that to the agents who were regular subjects of mass lay-offs and inhumane overtime. Its better to speak the ills than live on quixotic remark that is rather more sweeping "dreams can be realized in call centers".

    TUMPAK!

  10. #30

    Default Re: Dehumanization in the BPO Industry.

    well then, what exactly is your way of showing that you just can't tolerate such injustices?

    i mean to ask this question to those who have worked as a call center agent.

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