thank u chad_tukes! Precisely the point...being a paying customer don't we have the right to raise a complaint and be afforded what's due us?Take for instance the standing policy of Royal Canin makers...if i'd phone in with a similar dilema, for sure they will refund me my payment, NO QUESTIONS ASKED! Since we are at it, NASUKO GYUD CGORO NAKO ANG TAG.IYA, kai when I went to their MABOLO branch, to meet up with a breeder, TO FOLLOW UP THE PAPERS OF A PUP....GIDO.OL KO NI LUZ CAMINADE NGA PWERTENG SAPOTA SA NAWONG WITH MATCHING MASK, KAI GA GROOM CXA ADTO NGA TIME and she BLURTED, AND I Quote, 'UNSAY ATO! UG UNSA IMONG TOYO DINHI!

' ..... Please don't ask me kung unsai akong reaction ana...HER ACTIONS CERTAINLY IS UNCALLED FOR! THIS HAPPENED IN BROADAYLIGHT WITH ATLEAST 10 CLIENTS INSIDE THE SHOP! Modesty aside, I spend an average of 7,000php on dogfood alone per month, frm this petshop and yet i was subjected to this kind of treatment....I TRULY WONDER NOW IF THIS IS HER USUAL 'GIVEAWAY' IF ONE TAKES A BOLDER STEP TO COMPLAIN.....WHO THEN IS SPARED FROM HER ARROGANCE
@ CHAD_TUKES>>"the petshop is suppose to refund the customer her money or exchange it for the same Dog food regardless of the situation. i don't understand why ang tag-iya sa petshop daghan pa kaayog bagutbot"...