Which Computer Store offers best service?

[akari]

dOUBLE POST.

[tokidoki]

it was one of those small black ones. mas nindot pa tung usa ka avr nako nga almost 10yrs old na. survivor gyapon!

[akari]

Kato na Giant na Black AVR brod.
Daghan na nauli ana dali rakayo na maguba.

[eystein17]

maayong buntag!!!

ask lng unta ko kinsay nakabalo sa contact number sa Columbia computer store sa SM?

thanks

[baruk]

mga!!!bro!!!speaking off gud service so far wala pa jud koy na kita na gud na jud kaayu na store diri sa cebu!!!!pero arang arang nalanga ng pc express...ambot lang sa uban kay para nako gud ang warranty man ako ng gi apas kong iala ba dayun iliasan ang damage unit kong naa pa sa warranty period!!!!! like kong mo lapas na sa one month mag paabot nasad and its unfair na mag huwat paka pila ka weeks before nila i replace ang damage unit!!!!! dili na reliable ialng store ana....wala pakoy na kita na store na replce jud dayun sa damge na unit ....diri sa cebu naka try nako sa tti,,,,pc ex,,,cbx...pcquick....ila reason kay ilapadaw iapdala sa amanila dili na acceptable na reason para nako mga bro......kong warranty gani kinahanglan replcae dayun...kong naay same stock sa model dba dapat ilisan dayun nya ang damage ila na kay replacasan man gihapon nag new model from manila at least ilang customer dili ma hasol....... dba!!!!!!!

[tokidoki]

I agree with you barok. I don't get the logic behind this red tape. It appears our computer stores here just want to wash their hands of the liability of spending for the replacement. Bahala na nahasol ta basta ang point lang nakuha nila atong kwarta! That's just the same as the store saying to you "ambi nalang na imo kwarta beh." Even naai usa ka cabinet puno sa imong mobo or something dili gyud nila ilisan kai ipadala gyud sa manila! wtf is the deal with that? Kinsa man naa didto sa manila ba nga mag tan-aw pa ana! For all we know gipa ayo ra na didto! Hell, that's not a replacement it a frickin repair service, which, by the way, doesn't count as a REPLACEMENT WARRANTY.

Ambot lang mga tindahan diri. If di nimo hadlokon ug kiha di mo lihok.

[aditti]

so far, been satisfied with xcomp... the techies are buotan enuf to see my malfunctioning pc if i bring it there sa ilaha..(altho duda ko they get pissed off cgro coz samuk kau). and they dont charge those additional things like the one who posted earlier.

if magproblema ko sa software and other stuff, mu entertain sad cla over the phone consultation na mka help sad. their prices are ok sad.

look for mars or kris coz mau cla mu fix og probs

[Wayth Vader]

OCTAGON ako ganahan kay barato sad din pede sad order if wala sila item available for display

[Ferl]

bai kana inyo mangareklamo sa xcomp murag dili mana problema sa xcomp, you bought the hardware. ikaw na bahala mag file and print sharing sa inyo, di man tawn obligation sa pc store mag setup sa network nimo.
bai kana inyo mangareklamo sa xcomp murag dili mana problema sa xcomp, you bought the hardware. ikaw na bahala mag file and print sharing sa inyo, di man tawn obligation sa pc store mag setup sa network nimo.

nya kung mangayo ang technitian nila ug charge pa setup sa imong network or file sharing or unsa. iyaha na. dili na sa xcomp, nang sideline ranang technitian.

wakekekek... i talked with richard, nya ang usa nya ka major problem kay kung ma virusan ang computer sa mga customers niya, tawag ghapon didto office. bsan wa nay labot ang xcomp sa mga software problems niya. most of the technicians are out doing home service to people whos promlems are not part of the warranty. like viruses, games nga dili ma install or unsa.

I think customer service like that is great. nga bisan tawn way labot ang xcomp sa mga software problems basta hangyuon lang tawn magpadala nalang tawn si richard ug techie para tabang.

and ofcourse usually ang technitian mediocre ra jud tawn na..mga regula laborers ragud tawn na. ang uban gani diha pa ga ojt. its not like they are MCSE or ComptiaA+ certified. basta lang kbalo mu assemble og PC nya install windows okay na. You want 'expert' people adto ARctech, maayo man kuno sila didto, pero you see the price difference. Most of their computers are for "commom" people. not so with high end stuff(because obviously there is no market in there).

ako 6 years nko sa xcomp. sure bati siya asahay baligya. murag pirmeng uwahi ilang stocks. their website is crap, wlay update. but when you call on the phone and talk to the owner personally, and talk about your concerns, that i think is also considered customer service. okay sila. not 100 percent pero nindot gihapon.

sa pcxpress, mabuang ka ug tuyok tuyok unsaon pag claim ug warranty. quickbuys ambot lang, quicksteal mana sila. MOST sales people generally dont know about the details we computer "experts" want them to know. tindera ra tawn na sila. they dont care if the Motherboards FSB is 400 or 533, most dont even know what CAS latency is. samot na kng ngutana ka unsa STepping sa processor nga imo gibaligya.

amen...

bitw bai sakto ka. ako experience sa xcomp before hagtod karon maayo lang gihapon. maayo gyud moatiman ang tag iya then kung imo sultian nga mangayo ka ug definite date na makuha ang unit, mahatag baya gyud in time basta makig istorya sad ka nga you mean as a customer. maayo man ang tag iya sa xcomp bai bisan gani lunch time na makasingit ka ug palit. ipaatiman ka gyud sa ila sales.

one of the biggest problem gyud sa mga pc shops nato sa pinas majority dili siya technically literate to the point na as mentioned aning akong gi qoute. sakto siya igo ra gyud sila mosulti kung unsa naa sa specs dili siya ka differentiate.

[bebie]

I agree with you barok. I don't get the logic behind this red tape. It appears our computer stores here just want to wash their hands of the liability of spending for the replacement. Bahala na nahasol ta basta ang point lang nakuha nila atong kwarta! That's just the same as the store saying to you "ambi nalang na imo kwarta beh." Even naai usa ka cabinet puno sa imong mobo or something dili gyud nila ilisan kai ipadala gyud sa manila! !!! is the deal with that? Kinsa man naa didto sa manila ba nga mag tan-aw pa ana! For all we know gipa ayo ra na didto! Hell, that's not a replacement it a frickin repair service, which, by the way, doesn't count as a REPLACEMENT WARRANTY.

Ambot lang mga tindahan diri. If di nimo hadlokon ug kiha di mo lihok.

How about changing Computer Shop stament regarding thier warranty policy such as saying "We offer items with 11 Monhts of Warranty" intead 1 year warranty as thery say. Dili sya dapat 1 year since naa man 1months na maximum time to w8 replacement sa item na na guba, pag wla na sya sa advance warranty replacement.

Mas maayo tingali na na statement.