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  1. #11

    Default Re: Ling Nam restaurant


    Thanks for the warning. Nothing gets my blood boiling more than lousy service.

    Cheers!

  2. #12

    Default Re: Ling Nam restaurant

    lami pero medyu mahal. worth it ra pud oi, satisfied man sa taste!

  3. #13

    Default Re: Ling Nam restaurant

    Quote Originally Posted by thedayzidye View Post
    d food is great but the service sucks...

    ng order mi arwnd 12 ng 2pm n lng wa jd ghpon ni abut amung fud so gi tawag nam uang waiter ni ingun ra mn ug wa d i na print amung order...dn na serve na ang uban food ng wonder mi ky kuwang ug isa ka dish ni ask mi ug asa na ingun na sd ug dli d i available...toinkz!!! twice na to ha!!! ang worst ky lami na kau i.kaon ky perte na jd ka gutom hala ky naa jd cockroach sa fried rice...gross!!!! na wad.an mi gana kaon oi...pwera gaba kau!!!! gi reklamu namu di ka tingug ang mga waiter ang isa lng ni ingun ug gika suk.an nmn sa mgr ang ng serve nnu sir...my ged!!! mao ra toy ma storya?....nka tilaw jd kasaba ang manager ky ang amung mga kauban puro tag iya ug food processing company...giingnan ang manager ug naa koy free training basin ganahan mu ky willing ko mu conduct pra nnu.....nvr nko mu balik ddto mka tagam!!!!
    sorry to hear about this. that sucks big time. i'll make sure to let the owners know of this or have them come visit this page

  4. #14

    Default Re: Ling Nam restaurant

    Quote Originally Posted by Hammer_and_Sickle View Post
    ahahaha, ataya abi nako Lingam, hehehehehe sorry bai hehehehe

    Ont:suway ko ara
    Ataka, nalipat pod ko... Lingam Restaurant... HAhahaha!

    Bitaws, ako ni e try sa parkmall, hilig raba ko ug foodtrip.

  5. #15

    Default Re: Ling Nam restaurant

    I'm sorry "thedayzidye" about your experience at Ling Nam Park Mall. I felt bad after reading your story. The owners doesn't have any idea about any of these and thanks for posting it so that they will be aware of what has been happening in their restaurant. First and foremost, I would like to apologize in behalf of the Ling Nam Cebu franchisee for your bad experience with Ling Nam Park Mall, rest assured that your concern will be taken cared of.

    First things first :

    Sanitation - They will check on it, they haven't heard any complains with regards to that (thanks for informing us) the owners always see to it that everything is clean. Two of the owners always go there to checks the store from time to time. They even contracted Rentokil on a monthly basis for pest control.

    Price - Their price is just the same with Ling Nam Manila and it's part of their contract with the franchiser to have a uniform pricing. But in fairness to Ling Nam food, which i tried it myself, it's worth the price. I have tried other Chinese Restaurant but the Salt and Pepper Squid of Ling Nam is the best amongst other restaurant and the price is quite reasonsable ( as i also tried eating in some other Chinese restaurants the price is just the same )except for the Siopao though. You better try their Taipao instead, you will get your money's worth.

    Service - I have informed the owner already about it and they said they will make sure that everything will be addressed accordingly. The owner wants to know, when did this happened and who was the waiter serving you at that time. They want to apologized to what the waiter had reacted instead of replacing your order. Though they are still new, they are still adjusting, and some doesn't know yet how to handle customer's complaint but i know it is not an excuse for a lousy service. The owner wanted the best service for their customers because they know that without customers there won't be a business to operate in the first place and no job for the staff as well.

    For Holy Week - Their compensation is based accordingly to the legal minimum wage ruling. For holidays, it is multiplied by two.

    Thank you once again for the issues and concern. Actually the owners will really appreciate to receive feedback from the consumers whether bad or good comments because they know that it is for the betterment of their service and they know it's the core of any business.

    HAPPY EASTER!

    Tsinoy Cebuana

  6. #16

    Default Re: Ling Nam restaurant

    Quote Originally Posted by slakker View Post
    grabe pod diay inyu experience bro, sorry to hear that. mag-wonder lang ko kay bag-o pa kaayo ilang place unya daghan na cockroach... di siguro ni sila manglimpyo? imu unta to gi-pikchoran ang ok-ok sa fried rice ninyo bro...
    I'm

  7. #17

    Default Re: Ling Nam restaurant

    Quote Originally Posted by thedayzidye View Post
    d food is great but the service sucks...

    ng order mi arwnd 12 ng 2pm n lng wa jd ghpon ni abut amung fud so gi tawag nam uang waiter ni ingun ra mn ug wa d i na print amung order...dn na serve na ang uban food ng wonder mi ky kuwang ug isa ka dish ni ask mi ug asa na ingun na sd ug dli d i available...toinkz!!! twice na to ha!!! ang worst ky lami na kau i.kaon ky perte na jd ka gutom hala ky naa jd cockroach sa fried rice...gross!!!! na wad.an mi gana kaon oi...pwera gaba kau!!!! gi reklamu namu di ka tingug ang mga waiter ang isa lng ni ingun ug gika suk.an nmn sa mgr ang ng serve nnu sir...my ged!!! mao ra toy ma storya?....nka tilaw jd kasaba ang manager ky ang amung mga kauban puro tag iya ug food processing company...giingnan ang manager ug naa koy free training basin ganahan mu ky willing ko mu conduct pra nnu.....nvr nko mu balik ddto mka tagam!!!!

    I'm sorry "thedayzidye" about your experience at Ling Nam Park Mall. I felt bad after reading your story. The owners doesn't have any idea about any of these and thanks for posting it so that they will be aware of what has been happening in their restaurant. First and foremost, I would like to apologize in behalf of the Ling Nam Cebu franchisee for your bad experience with Ling Nam Park Mall, rest assured that your concern will be taken cared of.

    First things first :

    Sanitation - We will check on it, they haven't heard any complains with regards to that (thanks for informing us) the owners always see to it that everything is clean. Two of the owners always go there to checks the store from time to time.

    Price - Their price is just the same with Ling Nam Manila and it's part of their contract with the franchiser to have a uniform pricing. But in fairness to Ling Nam food, which i tried it myself, it's worth the price. I have tried other Chinese Restaurant but the Salt and Pepper Squid of Ling Nam is the best amongst other restaurant and the price is quite reasonsable ( as i also tried eating in some other Chinese restaurants the price is just the same )except for the Siopao though. You better try their Taipao instead, you will get your money's worth.

    Service - I have informed the owner already about it and they said they will make sure that everything will be addressed accordingly. The owner wants to know, when did this happen and who was the waiter serving you at that time. They want to apologize to what the waiter had reacted instead of replacing your order. Though they are still new, they are still adjusting, and some doesn't know yet how to handle customer's complaint but i know it is not an excuse for a lousy service. The owner wanted the best service for their customers because they know that without customers there won't be a business to operate in the first place and no job for the staff as well.

    For Holy Week - Their compensation is based accordingly to the legal minimum wage ruling. For holidays, it is multiplied by two.

    Thank you once again for the issues and concern. Actually the owners will really appreciate to receive feedback from the consumers whether bad or good comments because they know that it is for the betterment of their service and they know it's the core of any business.

    HAPPY EASTER!

    Tsinoy Cebuana


  8. #18

    Default Re: Ling Nam restaurant

    Quote Originally Posted by dv1000 View Post
    the food is nothing out of the ordinary really..yet the price is sky high. i don't think they will appeal to the likes of the Cebuanos
    Price - Their price is just the same with Ling Nam Manila and it's part of their contract with the franchiser to have a uniform pricing. But in fairness to Ling Nam food, which i tried it myself, it's worth the price. I have tried other Chinese Restaurant but the Salt and Pepper Squid of Ling Nam is the best amongst other restaurant and the price is quite reasonsable ( as i also tried eating in some other Chinese restaurants the price is just the same )except for the Siopao though. You better try their Taipao instead, you will get your money's worth.

  9. #19

    Default Re: Ling Nam restaurant

    [QUOTE=slakker;9860566]grabe pod diay inyu experience bro, sorry to hear that. mag-wonder lang ko kay bag-o pa kaayo ilang place unya daghan na cockroach... di siguro ni sila manglimpyo? imu unta tSanitation - We will check on it, they haven't heard any complains with regards to that (thanks for informing us) the owners always see to it that everything is clean. Two of the owners always go there to checks the store from time to time. They even hired Rentokil to address for pest control.

  10. #20

    Default Re: Ling Nam restaurant

    Quote Originally Posted by slakker View Post
    grabe pod diay inyu experience bro, sorry to hear that. mag-wonder lang ko kay bag-o pa kaayo ilang place unya daghan na cockroach... di siguro ni sila manglimpyo? imu unta to gi-pikchoran ang ok-ok sa fried rice ninyo bro...
    Sanitation -They will check on it, they haven't heard any complains with regards to that (thanks for informing us) the owners always see to it that everything is clean. Two of the owners always go there to checks the store from time to time. Thay even contracted Rentokil on a monthly basis for Pest control.

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