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  1. #11

    TSR qualifications?

    Basic knowledge is a must! Usually mo ask sila nimo ug situational if technical rep imong applyan..

    example: Interviewer: How do you cook a noodle?

    ang imong tubag must be step by step unsaon pagluto ang noodles..


    ana raman na usual nako na natry hope it'll help

    BTW: unsay course nimo brod?

  2. #12
    hello bogs..calltek entertains on line applicant but it takes weeks..if i were you, just go to their main office at JY Square..just give your resume to the guard..he will assist you and you will be schedule for an exam next day..if you pass the 1st exam you are schedule for another exam..just give your best on the 1st exam answer the question as fast as you can..be sure your answers are correct..good luck!!!

  3. #13
    Quote Originally Posted by bogs View Post
    patabang ko ninyo tanan...

    1. unsay angay buhaton para mahimo nga usa ka TSR sa leading nga mga call center?
    2. unsay angay dapat mahibawn ug kat-onon?
    3. unsay job description sa TSR?
    4. unsay mga pangutana kung mo apply ug TSR?


    1. mangapply ka. di ka mahimong usa ka TSR kung di ka mangapply. hehe.
    2. dapat maayo kag problem solving and mathematics. unya above average imung computer skills. basic knowledge/understanding also in troubleshooting.
    3. basically, ikaw ang mu.help sa customer in terms of technical aspects. like naay guba or naay problema iyang computer or cellphone. this depends on which call center and which account you will be put on.
    4. some will test u if ur really "techy" na person. tagaan kag situations or problems or pangutan.un ka ug questions na technical. example is "how do you turn off the pc aside from using the power button?". things like that. so better be prepared. TSR is not an easy job that you can easily learn and understand in a few days or months. you need to have the interest and the passion specially if you are not a 'techy" person by nature. if u really wanna be a TSR, i suggest CallTek. this is the only call center i think in cebu that caters more to tech support.

  4. #14
    sakto si greywolf

  5. #15
    daghan man tech support accounts oi.

  6. #16
    Junior Member
    Join Date
    Apr 2009
    Gender
    Male
    Posts
    49
    hehehe i really appreciate all of your help. dako au ni tabang para nko...
    compe ko pero gamay ra au akong work experience bahin sa akong gkuha nga kurso kay nitrabho man gud ko sa taiwan as a factory worker kay pwerte man lisora sa panginabuhi labi na kay ako ang bread winner... usa pud ni nga lisod ko ug sulod ug trabho kay layo au akong work experience.

  7. #17

    Default suggestion

    bro gud am. you must be punctual and obey rules and regulations. basta la lng ka gihimo sayop nya follow lng ka sa guidelines, then, you'll become a TSR... gud luck....

  8. #18
    mangaply ka ug tsr p0siti0n kng madawat ka tsr nka hehehehe taga tc ka?

  9. #19
    apply etel bro daghan mana cla tsr accnts

  10. #20
    unsay mga tsr accounts sa etel?

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