A complaint to PLDT, Dissatisfied PLDT Customer? Sign for Petition Now!

[LeGeNdS]

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Threadomancer =D

[lestat1116]

up lang

[lalakingbisdak]

[dark_humbz]

[lalakingbisdak]

[cats_eye2000]

nice move! HI 5

[ckice168]

hi everyone, i just read this now. and would like to bring this one step higher. we are organizing all local ngo's to sign up in a general complaint form to be submitted to the dti. we have gotten the support of several major business groups in cebu but are kind of stuck in one area of the complaint. the content of the complaint. in simple, we are frustrated with the service but can't find the words to put into writing. it has to be done in an elegant and nice sounding way.... sounds funny but we are talking about serious biz groups. im not kidding! send me a personal message if you have a suggestion. i will personally vouch that the complaint will reach the dti head for region 7. the complaint is general and not just globe. addressed to all ISP's advertising false bandwidth speeds and the notorious fine print.

[Teban2006]

brad usa ka word nga mag discribe sa ilang rocket is "False Advertizement" cguro ma hulog mani na skill nila as pag pa ngelad.

[ckice168]

we already discussed using the word false advertising but its "technically" not. you have to read the fine print. however, it is misleading. but then again, misleading is almost equivalent to "lie" but, almost is also not equivalent.

the complaint has to be technical and not just a frustrated cry from a user. that's why we need your help to put it to words of substance that just doesnt bash at them, but rather tells them that this is wrong.

[Teban2006]

Lets take an example of a 512kbps promo pakage by globe today, as advertized 512kbps by their website, if we take a test on quality data centers for maximum accuracy. I'm 100% that the promise speed will fail on accuracy, not bec the data center lack accuracy, not bec the advertizement is just misleading, its bec. everthing is just a lie.


I will elaborate more about this so called "False Advertizement", look at this words posted on their website.
>>>>>>>>>>>>>
Libreng 1 year Globelines sa Globe Broadband

Author: admin
Publish Date: 2006-08-22


Sa Globe Broadband, enjoy ang real time connection, faster online gaming at clearer video calling. For only P995 per month, mag-surf nonstop at 512 kbps. Isa na ito na ang pinakamabilis at pinakamurang broadband package ngayon. Plus, may Customer Care 24 hours a day, 7 days a week.
Ito ang Buhay Broadband, hatid sa inyo ng Globe Broadband.

Subscribe today and enjoy one year free Globelines landline monthly service fee. Promo good until September 30, 2006. Per DTI-NCR Permit No. 2924, series of 2006.

>>>>>>>>>>
Globeline Promo Link:
http://www.globelines.com.ph/PromosArticle.php?id=16

Gi sulti diha nga real time connection, faster online gaming at clear vedeo, mag-surf nonstop at 512 kbps but what happen now is we always have everyday disconnections, not once not twice but many, if we test the speed to their very own globequest utilities the result is not what they have promised, samot na ug sa uban nga speed test through the data centers abroad wala gihapoy ayo. Unya dia pay lain "Plus, may Customer Care 24 hours a day, 7 days a week" tinoud kaha ni? ussually raba ug mag tukartukar naning sakit sa ilang gi ingon nga "pinakamabilis at pinakamurang broadband package ngayon" mo bc dayon nag maayo ang CS nila, dugay kaayo kag ma serve mag hulat kag dugay, murag gahulat kag wala, as in maminhod gyud imong kamot ug dunggan ug hinowat. Unya ug naay time nga maka estoraya na nimo ang tech nila, pangetaan pakag sayup nga unta naa man nila ang sayup kay molabay ang pipila ka adlaw bisan wla koy gibuhat ma ok raman sad, konohay ang lan card luag, unsaon pagka loag mga built-in man ang akong lan sa motherboard, usapa na ninyo, ug mag ping kag 127.0.0.1 wala my request timeout ok man, ug basin ibalhin pa ug newly both PC newly installed OS hinay gyud gihapon ang speed dili nila mahatag ng 512kbps nila. Unya akong gipangutana ang tech ug wala bay problem ni occur in my area in the past days, like disconnections, drop down sa speed, ang tubag NO gyud kono dako kaayong NO. Unya akong gisulti-an dili ko ugok aning computers, ang among silingan nga my home pakage down whole day yesterday, ang usa pud nako ka silingan nga my internet cafe close sila kay down ilang internet, ug ako pud gahapon ako pud ng na experience, Hibaw mo unsay tubang, browsing problem ra kono to, NO gihapon iyang tubag pero my browsing proble lng kuno, ang na hitabo dili sila mo ang-kon nga naa, bisan kompermado na sa 3 ka subscriber nila nga my bulok nga na hitabo, wala gyuy ayo, ang maayo ra ana nila ang mag buhat anang mga scipted nilang mga panutana ug pangelad. Ug ako mo complain aning performance nila, wala may pulos kay sama ra unya ako sa usa ka hulmigas nga ni paak sa usa ka elepante, brad ckice168 ikaw ra gyud pag asa ani brad


This is not a frustrated cry, if only na record ang conversation with the tech, pwede unta nato upa burn ug ipatakatag as "Hello Tech Tape". about the speed test many of us can provide awsome test at any time any day to prove that thier DSL service realy S*cks