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  1. #11

    Quote Originally Posted by fineupgrades View Post
    @ TS: sir we're sorry to hear your friend's ST50F, we are also baffled of the situation.we are willing to help your friend, if he can bring his ST50F to our office so that we can test it using the tester silverstone gave us.If we detect something wrong in the PSU then we will arrange a replacement thru the store where he bought it.
    this is what we call as customer service

  2. #12
    Quote Originally Posted by fineupgrades View Post
    @ TS: sir we're sorry to hear your friend's ST50F, we are also baffled of the situation.we are willing to help your friend, if he can bring his ST50F to our office so that we can test it using the tester silverstone gave us.If we detect something wrong in the PSU then we will arrange a replacement thru the store where he bought it.
    mao ni nakanindot sa silverstone, wala pa gani gitawag ang supplier na dunggan na ang problem. more power to FU!

    by the way, i'm using silverstone zeus st75zf 750 watts with no problems..

  3. #13
    C.I.A. Platinum Member carmicael's Avatar
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    Quote Originally Posted by fineupgrades View Post
    @ TS: sir we're sorry to hear your friend's ST50F, we are also baffled of the situation.we are willing to help your friend, if he can bring his ST50F to our office so that we can test it using the tester silverstone gave us.If we detect something wrong in the PSU then we will arrange a replacement thru the store where he bought it.
    wow. grabe. how i wish ingon-ani tanan mga dealer diri sa cebu. hephep!? +1 karma kung naa.

  4. #14
    this was also my problem with my st50f. first i didnt suspect the psu because its a few months old and its silverstone. but i found that the psu is really the culprit when i tried it with another pc. during that time, fineupgrades have no stock with that model. good thing they gave me a service unit and its not a silverstone which is lower than my st50f but a silverstone 750w!!! great service by fineupgrades

  5. #15
    Quote Originally Posted by k.A.i View Post
    ...
    f. masakiton ang psu
    g. gibarang ang imong pc
    ...
    mao ni ako gusto nga diagnosis..

    check dw location sa balay ky kng ikw tumoy sa main line sa veco low voltage jd inyo balay.. pwed ra mn request ka change linya sa kuryente kanang dli ikw kinatumyan..panghagis lng sa veco ky dli rba ka tagdon bsta dli ka mangisog..

  6. #16
    if low voltage lang ang problema, kaya ra na sa ST50F kay Active PFC man siya, it can adjust automatically whatever input voltage it detects, unless below na sa specific range, (110 - 220V) possible nga mo off. Anyway, we inform silverstone already regarding this kind of problem. Next week a representative from silverstone will come to check this matter.

  7. #17
    ^ wow! this makes me proud to be an owner of a silverstone product. i will endorse this product to my friends and a BIG plus to your customer service.

    +10 karma and rep
    Last edited by poldopunk; 11-16-2008 at 06:17 PM.

  8. #18
    Quote Originally Posted by fineupgrades View Post
    @ TS: sir we're sorry to hear your friend's ST50F, we are also baffled of the situation.we are willing to help your friend, if he can bring his ST50F to our office so that we can test it using the tester silverstone gave us.If we detect something wrong in the PSU then we will arrange a replacement thru the store where he bought it.
    this is a proof that buying FU products is really good for having excellent costumer service
    u will get what u paid for with extras

    thanx kaau sir i will tell my friend nalang to bring his psu to ur office
    maski ako na puzzle sad

    btw nag replace naman ako friend og avr diay.....
    more power to all
    thanx a lot sa mga inputs

  9. #19
    Nindot kaayo ug support ang silverstone da! belib jud ko kaayo. Pero maski ma generic or branded basta ma guba GUBA jud then the system is very much affected.

    Sometimes branded PSU do failed thats why for me as long as its reliable no need to buy an expensive branded PSU like silverstone, where silverstone maybe has its advantage because of its support.

    Thats my opinion, cheers!

    To the thread starter if your PSU has warranty go what FINEUPGRADE suggested you.

  10. #20
    C.I.A. Platinum Member carmicael's Avatar
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    Quote Originally Posted by goldfinger View Post
    Sometimes branded PSU do failed thats why for me as long as its reliable no need to buy an expensive branded PSU like silverstone, where silverstone maybe has its advantage because of its support.
    opinions are respected, but, the probability of a generic PSU failing is higher than a branded PSU. for a fact, the high quality components in PSU's such as the ones offered by silverstone reduce failure rate and increase reliability in large extents. in maintaining critical systems and databases, reliable and high quality PSU's are surely needed.

    cheers.

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