bai kana inyo mangareklamo sa xcomp murag dili mana problema sa xcomp, you bought the hardware. ikaw na bahala mag file and print sharing sa inyo, di man tawn obligation sa pc store mag setup sa network nimo.
Originally Posted by
Vincennt
before i was an xcomp loyal customer like i bought 4 total pcs nila...pero not in one go like dili ko ganahan nila the only reason i bought from them was because i can ask for discount sa ilang owner.. pero karon daghan na kaayo competition like dili na wise choice ang xcomp grabe mangud cla maka abuse og illiterate sa pc..
one time like ni.order ko nila og cpu ang spec. ako gi.pangayo dili mao ila gihatag nako. second like one time like when the first time na naka networking coz i now have 2 pc one is brand new like the technician configured my file and printer sharing like first time paman gud ingon dayon 2 cya pudi bya mo maka internet sharing pero wala cya ni.ingon unshon mga nextweek a person from xcomp calls then said do u like to have a sharing of internet connection like i said ok.. i did'nt know dili na da'ay kailangan og additional hardware.. the guy that gone previously in my house that configured my internet and sharing connection arrives then i watch how he do it i was amaze to find out na wala na additional hardware kailangan what he did was he went to add/remove programs then he check the internet sharing.. then restart my computer then that was it he then ask for 450php.. waah.. grabeha oi...
third was like i still have my warranty sa printer nako like mga 1week before my printers warranty expires ako gi.pa.ayo then gi.uli nila mga nextweek ako gi.sulayan sa balay like guba man gyapon so ako gibalik nila when they really fix it nangayo cla og 450php kai expire na kuno ako warranty not to mention na wala jud gi.ayo nila first gipaayo nako kathong wala pa ni.expire ako warranty
4th was like nag.paayo ko sa akong floppy like they replace it pero pag.abot sa balay wala da'ay ila gi connect ang port niya like unsa kaha kung dili ko kabalo mo.taud a2 right balik nasad ko did2 sa Guadalupe like layo kaayo to sa amo oi
5th kathong first palit nako sa pc nako nila like computer illiterate pajud ko ato like what they did like i use mirc a lot man2 then they told me na gusto baka pata.od og ICQ like ingon ko cge like ila gi.install gipabayad ko og 150php a week later i found out na ma.download raman na ang installer sa internet wahaha.... grabeha gyud oi...daghan na kaayo victim ani nila..
6th i bought a cpu like when the pc arrives the cable kathong rjt 45 ba to para sa lan wala pa na.abot so ingon nila ugma pa what happened was pag.ugma pagabot niya iya gi tarong ang wire then iya gi paslak sa lancard then nangayo cya og service charge mg 350php pato ang service charge ato na time...wahaha grabe maka.ilad
the only reason i stick to them sauna was because like ilang price ok then maka.hangyo ko sa owner karon maka hangyo mangyapon ko pero karon daghan na cla competensya so maka choose nako sa uban.. then computer literate naman sad ko karon like kahibaw nako like dili nako pa.ilad nila oi!
bai kana inyo mangareklamo sa xcomp murag dili mana problema sa xcomp, you bought the hardware. ikaw na bahala mag file and print sharing sa inyo, di man tawn obligation sa pc store mag setup sa network nimo.
nya kung mangayo ang technitian nila ug charge pa setup sa imong network or file sharing or unsa. iyaha na. dili na sa xcomp, nang sideline ranang technitian.
wakekekek... i talked with richard, nya ang usa nya ka major problem kay kung ma virusan ang computer sa mga customers niya, tawag ghapon didto office. bsan wa nay labot ang xcomp sa mga software problems niya. most of the technicians are out doing home service to people whos promlems are not part of the warranty. like viruses, games nga dili ma install or unsa.
I think customer service like that is great. nga bisan tawn way labot ang xcomp sa mga software problems basta hangyuon lang tawn magpadala nalang tawn si richard ug techie para tabang.
and ofcourse usually ang technitian mediocre ra jud tawn na..mga regula laborers ragud tawn na. ang uban gani diha pa ga ojt. its not like they are MCSE or ComptiaA+ certified. basta lang kbalo mu assemble og PC nya install windows okay na. You want 'expert' people adto ARctech, maayo man kuno sila didto, pero you see the price difference.Â* Most of their computers are for "commom" people. not so with high end stuff(because obviously there is no market in there).
ako 6 years nko sa xcomp. sure bati siya asahay baligya. murag pirmeng uwahi ilang stocks.Â* their website is crap, wlay update. but when you call on the phone and talk to the owner personally, and talk about your concerns, that i think is also considered customer service. okay sila. not 100 percent pero nindot gihapon.
sa pcxpress, mabuang ka ug tuyok tuyok unsaon pag claim ug warranty. quickbuys ambot lang, quicksteal mana sila. MOST sales people generally dont know about the details we computer "experts" want them to know. tindera ra tawn na sila. they dont care if the Motherboards FSB is 400 or 533, most dont even know what CAS latency is. samot na kng ngutana ka unsa STepping sa processor nga imo gibaligya.
amen...
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