Originally Posted by
djsparechange
Camotes is a very beautiful place but I had a very bad experience at My Little Island Hotel in Camotes, the whole experience was unbelievable. Here's the story...
I booked a room at My Little Island Hotel for their promotion 1000/head -quad sharing with full meals, free pick up and drop off from port, and day beach tour. We got a total of 3 promo rooms for 12k and 2 standard rooms at 1,800 each less 20% discount (published in sunstar)
When we arrived at the port, we were met by the staff of the Hotel, not to greet us but to ask for downpayment of 25 thousand, they refused to bring us to the hotel if we did not pay. Our cash was only 20K so we deposited an N70 cellfone. They had to do the transaction at the port, imagine that!
Later that afternoon, I was told that they were gonna charge us for breakfast because they said they had to rent a jeep to take us to the beach because we cannot fit in their Revo, I said that is not acceptable because everything was part of the promotion. I tried talking to the Malaysian owner and he said he don't care if I file a case, he will charge us for what he wants to charge! then he hung up. is that a way to treat a customer?
The following morning I received the bill and they charged us a total of 22 thousand, It turned out that they charged 1k/head for 16 persons and charged 4k for the room that I got, they also charged 1,800 for our breakfast and 200 for another set of breakfast, ridiculous!
I had to seek help from the vice mayor and the tourism office before they changed the billing
We paid a total of 20k but still I was overcharged for about 2,000 hard earned pesos simply because they refuse to honor their advertised promotion, for what reason? I really dunno. The malaysian owner named Lambert Lim probably felt like we don't have the money to pay for our stay and he had to make sure he collects our payment before we can step foot at their hotel.
I know, you'll probably say we should have stayed at another hotel or resort but it was too late for that, the money we brought was not enough if we did and everything was supposed to be pr-arranged so I had to do what I can to accomodate my guests.
Because of what happened, I had to miss the boat back to cebu together with my girfriend and my two kids, lucky for us, Abel Garciano of the Tourism office was kind enough to let us stay at his house while we wait for the next trip at 1am
Camotes is a beautiful place and I'm not discouraging you from going there, but It's a shame that there are establishments there that gives the place a bad name because of how they treat their guests! It was clearly discrimination
Re: Nightmare in Camotes (My Little Island Hotel)
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