Congressman called a flight attendant a "menopausal bitch".

[necrotic freak]

Tao ra pud ang Congressman. Dili na sad siguro siya ka-agwanta kai gi ingnan siya sa FA "unsay problema nimo?" kai wurag nangagad naman ang FA og sinumbagay.

Kung ikaw, ingnon kag ingon ana.. di kaha mosirit imong dugo? Hiinumdumi nga FA tong bayhana, dili tambay sa squatter area... pero iyang batasan og panulti, saon nalang

aw kung parihas pako ug lawas sa congressman nga hapit na walay li-og mosirit sad jud akong dugo.. pero dili man ko highblood parihas sa tongressman. nagpalia lang gyud siya nga pwde pod niya inganaon ang mga tao nga ni butar niya.. tsk tsk tsk

[masakiton]

aw kung parihas pako ug lawas sa congressman nga hapit na walay li-og mosirit sad jud akong dugo.. pero dili man ko highblood parihas sa tongressman. nagpalia lang gyud siya nga pwde pod niya inganaon ang mga tao nga ni butar niya.. tsk tsk tsk

ni dako rani ang issue kai naay na apil nga congressman
pero kung imoha tan awon ug tarong ang issue... simple rani nga customer - employee (FA) nga issue
ang employee (FA) wala nag tarong ug perform sa iya trabaho kai wala niya na manage ang ingon ana nga situation

[RMK711]

aw kung parihas pako ug lawas sa congressman nga hapit na walay li-og mosirit sad jud akong dugo.. pero dili man ko highblood parihas sa tongressman. nagpalia lang gyud siya nga pwde pod niya inganaon ang mga tao nga ni butar niya.. tsk tsk tsk

We all have our breaking points man pud, and if you deny that you're lying..

My point is that people can lose their cool if you push their buttons, and this is something someone working in customer service should be aware of. But even a child has more common sense than the FA.. because even children know that when you say "unsay problema nimo?" padulong na na ug sinumbagay.

[masakiton]

We all have our breaking points man pud, and if you deny that you're lying..

My point is that people can lose their cool if you push their buttons, and this is something someone working in customer service should be aware of. But even a child has more common sense than the FA.. because even children know that when you say "unsay problema nimo?" padulong na na ug sinumbagay.

mao bitaw above average ang kasagaran sweldo sa mga call center agents (dili sayon mag deal ug mga taw labi na kung kwarta na ang hisgotan)
naa pud training unsaon pag deal sa mga ingon ana nga situation ug mga personalities
mao pud na reason ngano ang mga taw dili mag dugay sa call center industry kai dili ma kaya ang trabaho

[RMK711]

Daku daku pud og suweldo ang mga FA.

[vulture08]

part na sa iya trabaho nga mo deal sa ingon ana nga situation (sa iya kaugalingon ug customer)
kita tanan naa feelings ... its how you (FA) take control sa situation and your personal feelings

yah sakto ka...ikaw ang ng knahanglan ug trabaho so u must deal w all the people around you specially sa mga customers ug sa imong BOSS...

[digitalsuperman]

Flight attendant files formal complaint

MANILA, Philippines - The Philippine Airlines (PAL) ground attendant who cried foul over the disparaging remarks made against her by Alliance of Volunteer Educators (AVE) party-list Rep. Eulogio Magsaysay yesterday filed a complaint against the lawmaker before the Office of the Secretary-General of the House of Representatives.

In a six page complaint, PAL customer service agent Sarah Bonnin Ocampo accused Magsaysay of “serious misconduct, grave abuse of authority, solicitation of favor for personal gain using his public office, conduct unbecoming of a high-ranking public official, and other violations of the Code of Conduct for Public officials.”

She was accompanied by her lawyer Bernadette Carrasco in filing the complaint which would be referred to the House committee on ethics chaired by Bohol Rep. Erico Aumentado.

Earlier yesterday, the PAL Employees Association (PALEA), of which Ocampo is a member, filed a separate criminal complaint against Magsaysay before the Office of the Ombudsman.

Last week, Ocampo and members of PALEA held a rally at the lawmaker’s residence in Greenhills, San Juan.

Ocampo also urged the ethics panel to subpoena documents and security officers of the Manila International Airport Authority at the Ninoy Aquino International Airport (NAIA) Centennial Terminal 2 and compel them to provide the committee a certified copy of the CCTV recording of the incident. Magsaysay and Ocampo quarreled last Dec. 17 at one of the boarding gates of the NAIA-2 over the lawmaker’s request to have his 10-year-old son seated beside him on the flight to the United States because the child was ill.

Ocampo said Magsaysay called her a “menopausal bitch” and threatened that she would lose her job. The lawmaker earlier said the allegations against him were exaggerated, but said he was willing to apologize to her personally.

He also claimed to have never introduced himself as a congressman. Magsaysay said Ocampo has a right to file a complaint.

“What I’ve said was inexcusable. I’m willing to apologize over and over again if needed,” he said in a telephone interview.

http://www.philstar.com/Article.aspx?articleId=649173&publicationSubCategoryId=63

[RMK711]

^ shameless and OA worker bringing shame and disrepute to her company. PAL customer service now means, respect the FA while she does her best to be rude and unhelpful to you. F*king bullshit, I hope Lucio Tan shuts PAL down so this menopausal can get a job cleaning toilets =)

[vulture08]

drama ra kaau n FA...pwede rman cguro mkpag areglo cya sa CONGRESSMAN....gs2 lng jud nya ug publicity....hahayz...

[necrotic freak]

sa kani nga sitwasyo murag si Magsaysay nalang gyud magpaubos if he wants to save his political career..