Call Center Sosyalera???

[Metz]

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pasagdi rana sila kay wa ta kabalo why they keep speaking english sa gawas.
naay uban ga practice jud so let them be.
lisod jud samtang bag-o paka, you know the words but naa pay lag when converting it to a good sentence hehehe.

just try to look at things in a positive way and di naka ka notice ana.

[edgeknife]

wa koy paki-alam ana nila kung mag coffee coffee, nindot og gadgets, clothes, smoking na sila... its their life...

pero im bit annoyed if they kept on speaking on english nga lain paminawon... labi na magkasakay mo sa jeep ana nila... murag-OA na paminawon bah...

[mariaClara]

naa lagi uban diri nga "naigo" hahaha

bitaw, it cannot be denied nga naa jud laysho2x nga call center agents..

i flaunt jd ang ID ug pagka cc.agent..

wa ta'y mahimo ana nila.. ilang nang style..

nagpa-attrack ra na sila sa mga tulisan.. kay kwartahan sila or something.. nyahahahha

[LeeLeePot]

aw sori naman if we sound like sosyal in public places..we can't help it naman kxe because we've been using english for 8 deym hours and then naanad nlan kme because we can't help it na but we don't mean any harm and we don't intend to get you know--mayabang or somethaaangg..heheheh...

[Kenshiro]

Mga newbie na cge og english2x. Practice na cla sa ilang english at the same time presko kau paminaw.
Those who lacked skill they really need to practice more even to the point on how they live publicly.
Speaking english publicly is not really part of their job. There is no reason for them to do this publicly the real Job of a call center agent is problem solving and analysis. In terms of English speaking they would be able to learn this automatically given 8 hours talking to americans

[lord_animix]

Dipende ra na sa tao oi, kasagaran nagtrabaho ug call center kay taga bukid nya gi train ra sa CC para makat.on ug english dayon after 1 month na develop dayon from plankton to o.od. Mao na uban kay feeler kaayo pero uban na nagdako na gyud train ug english speaking from their own parents kay di man mag english2x ka gawas sa CC kay gi pul.an na sila sa english na language. Trust me, usa ko sa admin sa usa ka CC. wahihihihi!

[orochimaru700]

@TS dli man pud cguro tnan, pero kadghanan pud sa ako nasugatan sa mga mall ky sosyalera

[khuahn88]

naa koy migo. sa cc nagtrabaho, di man jud sya mag ingles2x basta naas public bisan strict kaayo ang pagkatrain nila. OA-han lang jud kuno sya sa mga mag englis2x sa public. di kuno bagay sa mga bisdak kaayog nawng.. Pa as if lang daw na sila. hehe

[ayki]

Dipende ra na sa tao oi, kasagaran nagtrabaho ug call center kay taga bukid nya gi train ra sa CC para makat.on ug english dayon after 1 month na develop dayon from plankton to o.od. Mao na uban kay feeler kaayo pero uban na nagdako na gyud train ug english speaking from their own parents kay di man mag english2x ka gawas sa CC kay gi pul.an na sila sa english na language. Trust me, usa ko sa admin sa usa ka CC. wahihihihi!

OT: tagabukid jud?
dle ta ko mo react.. but DANGGGGGGGGGGGGG!!!!!
tagabukid baya ko. ayaw sab me ingon ana-a oi.
tuo nimo dle me fluent ug english ug need pa me tudlo-an? LOL. you have no idea. ayaw e generalize. thank you.

[jcgoyong]

d mangud kay pag human nya og ingon ato pag english english dayon sya nga godness my baterry is lowbat i forgot to charge. dn english again american accent dn american expression..like what d hell cge blik blik balikas..nya bisaya raba kau og nawong...nya usa pa naa sya sa public daghan tao nya ng balikas balikas sya..

aw kana nuon dli na na normal
sobra pas trying hard na unless...

lets just say her mom or dad is a foreigner and her filipina side is just plain... old type pinoy >.<

grabe ka harsh pud oi ahaha
magkatawa kos comments ug ang uban mka relate ko
pero just to point out a fact nga not all agents learned english because of their job. there are also some who speaks good english and thats the reason why they got hired. kaya please lang. dont generalize...

ive been a hopper since 2007 and ive been with a couple of callcenters and im pretty sure i know which centers hires which type of people

those companies who hires people who knows how to speak english compared to those companies who just hire people who knows how to express themselves so they could train them to speak english

ako una na CC was with CVG and was with sprint. i was merely a college student, who just came along with a friend applicant, who ended up taking the exam after being convinced by the HR people themselves.
i got into training and i was shocked to encounter not 2 but 3 fellow trainees who doesnt/couldnt really speak english well BUT had strong personalities like the rest of the group. then did2 nako na tun-an ang gi ingon sa amo trainer (si BO - the notorious EOP guy)

matud pa nya, unsaon mana namo ang inyong perfect grammar, inyong perfect english kung kamo mismo dli mka express sa inyo kaugalingon. english can be trained and can be practiced. Guts? its an attitude and attitude cant be trained. rehabilitate nuon and that would take longer than what Communication training can do.

BO has a point. kaya i dont mind those who speak english in public. it has a purpose
pero kung excessive na. kana nuon. OA. pero gamay ra na compara sa kadaghan agents nga NORMAL lang
and usually those who act like that? ka2ng bag0 pa kapatong ug CC. basically fresh employees kai murag culture shock ra na sila

anyway, ang opposite nuon sa CVG, id say sykes. samot na ang ATT account. ni agi ko BURLITZ exam did2 and im quite glad i did pretty well. they made BURLITZ sound so terrifying but it was actually easy as long as you think english. kay if you speak english nya you think bisaya, tendency mag kanga kanga ka. anyway, my point is, ila approach kay lahi. ug kasagara sa mga sykes magbinisaya unlike sa cvg mag ininglish

pero para nko ang worst guro kay ang Qualfon... no offense meant. pero daghan kaau carabao englishero.englishera did2... nya daghan kaau callcenter virgins did2 nga puro nanagko mga ulo... they accept 1st yr college students... its like the PINAKA entry level sa mga aspiring callcenter agents kay ang req saun ra.
naa sila communication training but only to those nga TABANGONON mag english gyud and dli kaau effective ang training... kasagara carabao gyapon resulta. ang uban nakasulod lang 2ngud sa GUTS pero wla gipa agi sa coms training so carabao gyapon...

teletech on the other hand is awesome... training was purrfect! samot na ako trainer did2. si marie. did2 ang gi apas fluency nya ang training kay pronounciation... mkalagot lang kay sakpan jud akong english root... having problems with the letter "T" but atleast na neutralized gyapon. wla gyuy koi napansin nga weird did2 except sa work drama and politika sa ops... but yeah

Eperformax pud kay hardcore. good english nya ang mga tawo dressed to kill... pag mag uban mga tawo puro mu asta parang high class... been there and i had to adapt kay kita man sad ma OP kung sila kauban dba?(mao pud cguro na ang feeling sa uban nga nkawork did2) ang nka apan lang... pag mag uban ang puro taga emax... nya 2ngud gkan shift nya nka dressed to kill pa... kasagaran... dalhon nlng sa gawas ang naa sa sulod kay weirdo man sab mag binisdak nya nka dressed to kill dba? kaso ang uban kay dako lang jud ug ulo... mao wala ko ganahi did2...

so my point is... ang pagka OA magdepende jud sa environment. muadapt jud ta para makat-on. pero kung ang environment mismo ingon ana... aw ending ingon ana pud gyapon ang labas...

some have reasons as to why their doing that but its also true some may bring it to extreme exaggeration so dli lang ta mag generalize