Quote Originally Posted by phatphat View Post
Customer service call centers have become increasingly popular with businesses in recent years to deal with questions ranging from billing to technical support.
But the practice brings frequent complaints from customers who say their issues are not resolved or that representatives are merely providing scripted responses.
this is exactly the type of statement that ticks me off about some of the people living in the U.S... jst bcuz their country is a so-called '1st world country' they think that they're pretty much better than the rest of the world. last i checked, race has no impact on one's intellect or the ability to provide "good customer service"

jst my 2 cents...