as i said
there are a LOT of places where GLOBE DSL is good...
there are SOME places where pldt dsl is good....
meaning mas daghan gyud problems ang pldt compared to globe..... Larvs is one of the few customers having problems unlike pldt......
anyway........
I think as a customer you have every right to ask for a replacement modem..... i think some globe residential subscribers were able to get the prolink.....