
Originally Posted by
Hozenyan
That depends on how far she is looking into her future. Of course, at the beginning the BPOs offer more, now fast forward five years and you probably changed BPOs over and over again and reached a point where you can't increase your salary anymore, after the tiers 1-3 you can go for TL, then for OM and than you are at the end of the road. BPOs don't offer any real growth, and I assume chances are that after you pass a certain level, it will be cheaper for the BPO to replace you with fresh meat instead of increasing your salary.
Then there's the LXK way, of course, entry level is rather meagre compared to what the BPOs promise, but you continuously grow because LXK provides you with Training, Opportunity and most important of all, stability. There's two things now, you are either one of the people who will stay with Lexmark more than five years and most probably gain a comfortable position which will enable you to live a rather comfortable life here in Cebu, or, like the majority, make a name for yourself in three years, earn a glowing recommendation and then go abroad. LXK is a heavyweight in your resume, if you ever plan to go abroad, having LXK in your resume trumps any of these only locally known BPOs.
In a nutshell, LXK offers you a real direction and gives you choices in what you want to do later on while the BPOs offer you more money at the beginning.
Of course this is only my opinion, you might have a different view on BPOs, I just think the BPO industry isn't something anyone would want to do forever.
more to say... regardless of how famous the account / department at which you are working for.... the job contract you signed is not from the account itself, but from the BPO company which i doubt major companies abroad recognizes.. locals in the US don't even know E-******re, P*********ort, Tele****, same goes for the rest... They maybe part of the Fortune 500 but sad to say.. they're hardly recognized..
you cant place the name of the account you're working for on your resume.. as again.... the employment contract is from the BPO Company and not from the company behind the account..
PS: this is in no way of discriminating the BPO industry but it is a fact if you want to know it yourself then ask every customer you get on the phone if they know those companies listed... disclaimer lng ko kay naa uban magpataka lng ug tubag. ^_^