Philippines Internet SLowdown ---damaged undersea cable?

[m4a1]

whew.. i thought ako ra nakaexperience ani karong adlawa.. naa jud diay deperensya.. apektado ba sad kha ang smartBro users ani?

No, PLDT is not OK yet. Maybe you just tried google, which is going another route and which should work normal...

yeah, after reading this, btaw sir ang google kay mrag normal rman.. i tried it.. why is that sir? hinay cya gamay sa akoa, but mada ra compared sa uban nga perte jung hinaya muload sa page..

anyways.. atleast this thread has informed me sa cause.. cge kog tawag sa PLDT mandaue nga branch og mabolo wa man juy manobag.. also tried 171 and 172 igo ra ko gipapaminaw og piece o' sh*t tune

[oisilener1982]

A cut in the Asia-Pacific Cable Network 2 (APCN2) undersea submarine cable crippled connection speeds for users in the Asia-Pacific region on Wednesday, particularly in Singapore and the Philippines.

Users were sending updates to local forums and Twitter, complaining of slow connection speeds to sites hosted outside of the region.

According to a notice sent by Malaysian telco, TM Net, the cable fault was traced to segment 7 of the APCN2, which stretches between Shantou, China and Tanshui, Taiwan. TM Net traced the outage to Typhoon Morakot, which hit the region over the weekend.

Additionally, segment 1 of the APCN2 is also currently under repair. Repairs on segment 7 are expected to commence after work on segment 1 is completed.

Internet connection speeds are expected to return to normal late evening Aug. 13, according to the advisory.

Singapore operator, SingTel, confirmed the cable fault in an e-mail to ZDNet Asia, saying that customers can expect to face high latency as a result. It added that its STIX (SingTel Internet Exchange) Internet backbone provider is working on rectifying the issue.

A status update posted on InternetTrafficReport.com showed SingTel's Singapore gateway registered a score of only 34 points, compared to the global average "health" of network connections, which was 86 points as at 3pm Singapore time on Wednesday.

The site first started registering increased response time and packet loss in Singapore at 8pm Tuesday evening.

[oisilener1982]

mora sub-cable man ang propoer term cguro ana bro.

undersea submarine cable ang "proper" term...pls read the 1st post

A cut in the Asia-Pacific Cable Network 2 (APCN2) undersea submarine cable crippled connection speeds for users in the Asia-Pacific region on Wednesday, particularly in Singapore and the Philippines.

[robo0808]

Oh noes! Mao lagi basta dependent na kaayo ta sa internet. Muhinay pud apil ato kalibutan.

[levz]

No, PLDT is not OK yet. Maybe you just tried google, which is going another route and which should work normal...

Me normal na Sir mga i've as said earlier 4:40pm this day...iv tried everything sa site even (sports site, CNN, gamesites) even my email sa gawas. tho ganina i've said earlier grabe gyud hapit nako bundaki ang call agent sa PLDT...seems normal na boss..

[softtouch]

The connection from here to Singapore should be fine, it should go via cyberway.com.sg and/or starhub.net.sg.

Yahoo is usually routed via asianetcom.net which should be almost down.

To Hong Kong should be routed via ntt.net, which also should have issues by now.

Google is a complete different story, because it goes right away from the PLDT network to the google network, without anything between... AND should work almost normal.

We should try the route to Australia, and if that is fine, using an Australian proxy...

[emailroy2002]

we should demand a refund!

[softtouch]

Yes, you can, if you have a chance to report it...

Btw, we should NOT use opendns now, because the connection to opendns is too slow and it will take long before we get the IP of the site... use temporary the dns server of your isp.

[levz]

we should demand a refund!

Yes you can have a REFUND i've actually done that before for twice I guess long time ago. What I'v done is to record the time and the call agent and they refer you billings for the refund for the rest of the month tho it takes about for a month for the approval anyway based on my experience.

[handsoff241]

@softtouch.. how do i do that?