
Originally Posted by
iwantmyboyfriend
mas maau. not because you have that diploma doesn't guarantee you will be efficient in your work.
so what if mang hire sila ug undergrad?
they will hire and promote ANYBODY who can do the job better than you.
unsa? gi laliman ka ug tubag ug telephone?
suwayi unya pag tudlo unsaon pag reformat ug computer over the phone sa usa ka ordinary na amerkano.. tanawon nato ug dli ba ka mag hilak sa imong mama..
OMG. this guy's probably never been in a call center.
YEAH.. get a fulfilling job guys.. work in a bank or in an OFFICE.
let's see how fulfilling that will be.
it disgusts me how people look down on call center workers.
if they would even think about trying the job, they'd just quit..
because truth it, the call center industry isn't for the weak.
you won't get anywhere without doing the dirty work..
and yes, it involves talking to dumb people, long hours figuring out trouble on their systems,
and even grasping for words in the middle of the conversation just to make them understand their bill..
i don't know if people realize it but the call center industry isn't goin anywhere else except forward and is certainly getting bigger and stronger. why?
there is something much more important than profit in the world's biggest companies...
it's customer retention..
it has been proven again and again that companies who value their customers of course become stronger in their respective fields.. forward thinking about all the competition in the market.
how do you think you can make your company be better than all the others?
of course it's the quality of of service you give..
I'm sure as consumers you would only do business with those who may not be the cheapest in the market but definitely can give you the best service.. making sure your money's worth it!
Customer service will soon be the number one goal in all corporations in the world..
thus, the call center industry will be one of the most important industries!
think again guys...
dli na nimo ma sayun2x ang call center peepz.
.... my two cents!