i don't think nga during sa application processing kay madawat nang tawhana..
naay call centers nga ang ilang mga qualifying exams about english proficiency ra, wla nila gi-apilan ug technical exam.. (personal experience.. applied as tech support pero ang exam puro ra english..sayon kaayo).
naa man jud uban undergrads nga kamao na mu-utingkay ug mu-solbad ug problema sa computers, printers, digital cameras, projectors, celphones, PDAs, internet connection..
if we're still on the same page, you are like saying that nursing grads do not have any idea about being a call center agent. are you saying that agents under a banking and finance account should be accountants only? tech support agents are for the comp e, i.t., comp sci, ece only?
there are some students whose curiostiy exceeds his grasp that his knowledge is beyond what school can offer.
and that is what makes them qualified.




Reply With Quote
Iyang pasabot is dli lng kay maayo mo english ang kinahanglan to get into a call center industry but knowledge about the job or product ang iyang gi.mean. Ang iyang example is call center na ang support is technical aspect sa computer, of course dli gyud na madawat ang wala man lang basic know how sa technicalities sa computer. wla man cya ngspecify ug ECE or CompE or IT ra ang pwede anang TSR na position.. cite cite raman na cya ug example..

