be consistent and firm lang jud sa rason ngano imong ipa cancel. and do mention that you've done your homework, nga nakahibalo nga ang ilang scam is all over the internet... prepare your letter of cancelation aron igo nalang mu sign ilang manager.
if nothing of these works... adto sa SM Admin Office, file a complaint at their Customer Relations Office. mao ni among gibuhat and napa cancel namo ang policy... just make sure you secure a Statement of Account with Canceled upon Inception ang Status, then go back to your credit card company to file a dispute, mghulat raman pud na ang credit card company sa credit memo from danvil, so get as much as contact numbers from danvil, managers, consultants, etc katong ni entertain nimo during cancelation para mag follow up nalang ka nila nus.a nila hatud ang credit memo to your credit card company.
good luck...




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