If you have a Smart as your Phone provider
- Just call *1888
If you have PLDT and you have unlimited NDD you may call
- (02) 672-7277
- Toll free 1-800-10-672-7277
Or Email Smart
- customercare@smart.com.ph
Just beware of the long Queue and HOLD...
Also have your MAC address ready, they usually ask for that info for Troubleshooting,but I'd rather insist that you have you antenna re-oriented and calibrated...
Hope it helps! Goodluck