Life in Eperformax...

[hotdawg]

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all i can say is eperformax rocks!

reyan FOOTBALL!!!!

[reyan]

FOOTBALL sa imong nawong! hehehhe... cge ra ko paabot wala man gyapon. hehehe...

[hotdawg]

ahak...kuha-a imung bola didto sa bohol!

[reyan]

unya na kung pwede na musakay ug barko ako anak... hehehe... palit nalng uy!!! kadako imo sweldo! cheap! hehehe...

[angelic_devil1900]

my 1-month stay at eperf was traumatic. not because of the pay which was only 12600 starting, incentives excluded though. its just traumatic in general. i enjoyed my DIET training however. once u get to PST/ABAY, dra nka malisang ky ginamonitor kag maayo especially tardiness maski unsa pa kamaayo imo performance. haha

[mercurian]

Let's give credit where credit is due. Thanks Blair22 for providing the link.

good ang convergys sa ako experience.

WORST? it has to EPERFORMAX sa jy square!!
why? bakakon sila!! kusog sila mangilad!!

and on top of that, NAAY MAGIC IMO SWELDO!! pag abot sa payday, makita nimo nga ang paid days nimo dli completo. ekamo WLA KAY WORK AD2 nga DAY pero you were there kay SCHEDULE GYUD TO NIMO!!

jcgoyong2 must have experience a difficulty in understnding where it's U.S. time of local time. Remember, working for a call center means that you follow U.S. time. It's just a matter of clarifying it with your supervisor. He may be referring to premium pay where he was working during a holiday if we base it on local time but not during U.S. time. The sad fact of working in the BPO industry guys is that we base these not on our time but the client's.

ahhhh,impression lang nuon na nako..... no biggies,after all

hmm,eperformax? noh mangilad diay na sila..diba naa man daw sila signing bonus nga 28k? kinsa man nakadawat na ani? ingon ako friend after na ba to kapasar training siguro

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hmm,eperformax? noh mangilad diay na sila..diba naa man daw sila signing bonus nga 28k? kinsa man nakadawat na ani? ingon ako friend after na ba to kapasar training siguro
dli signing bonus oi. loslos ana nga company.

The 28k is not a signing bonus. If you read the tarps and ads that we have, it says "Graduate to a rewarding career" not "apply now and get this!" The 28k is you potential monthly pay for just simply WORKING! We are not misleading. We are very clear. It's just quite sad that people are misinterpreting it. (For those who did, i have a good feeling they never got hired. We put a very good emphasis on comprehension.)

Quote:

actually, gamay sila sweldo. minimum wage + 1/3 cguro to. if i remembered correctly. ni ingon sila mismo.

ang training 2/3 ra sa minimum wage PERO dagko silag bonuses. as in, dako jud. per training certification. automatic, naay bonus. i certified my self sa ila english course within 3days. instant 3k bonus. next stage nasad, another bonus. etc etc.
naa pa man unta hands on training pero w/ a real agent teaching you... pero they dont implement it. after hands on unta, diretso ka na sa floor like a real agent! without support pero raise hand lang if maglisud ka. as in INSTANTANEOUS kaau. daghan ni resign ana nga stage kay kuyaw kaau.

Our pay is very competitive in comparison to other call centers. Yes, it is difficult in the beginning but not the minimum wage. Please check your info. minimum + 1/3 is around 10.67K. We get more than that during training. Not to mention that is is non-taxable!

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kaso training would eventually be longer. so dugay ang bonus. and sa floor. ang bonus nimo naa sa quality nga walay klaro. usahay, mangita gyud sila ug sayup maski gamay ra ug common sense kaau nga dli na need nimo i sulti ang nsa script kay ang customer mismo mu singit. alangan dli ka mu undang ga yawyaw ang customer??

tapos daghan magic. promise. daghan jud magic sa sweldo. sa ako team of 50 sa training[20 ra sa convergys ha!], murag 2 or isa nlng nagpabilin. nagmahay mi sa waste sa time. sa effort nga unpaid! ultimo ila TLs niresign kay wlay claro ang company. puro lies. hinambog sila nga sila usa sa una sa philippines. pero wla sila nipahutak pareho sa Convergys, Sykes, Etel, Etc.

gotta be the worst!!

The system of quality scores is based on the client and not the center. We are just simply following client-set standards. If you have a problem with that, then the company has nothing to do with it. TLs resigning? From what i can remmeber, majority of the TLs that resigned were due to pending termination due to lates and absenses, violations of the security polices or better offer.

If you have something against the account, then specify that it's the account, not the call center.

We don't aspire to be the biggest or as large as Convergys, Sykes, Etel, Etc, we aspire to be the best and are working hard for it. Not having I1, I2 and I3 does not mean we are weak or "nipahutak". It's a business decission that we tell all our trainees in the beginning of DIET, that is if you listened.

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ps. becareful sa ilang conversation test examiner nga si raine. ayaw ka ningning sa ka gwapa ug ka refine ana nya kay... TRANSEXUAL NA SYA! ahahha yawa. lalake kaau tingog kung mag binisaya sa pantry.. babae pag mag inenglish!!

At EPerformax, we also are open minded to the third ***. We do not discriminate. By the way, it's RAIN. She is happy with who she is and never denied that she is gay, nor with an intention of fooling people that she is a real woman.

We are open minded. We do not let gender, sexual preferences and fashion sense blind us from an individual's ability to perform. Rain is not just a test examiner, she is the Recruitment Supervisor and also X-Factor Awardee (the name for the award given to our most outstanding employees). Better get your facts straight.

So what should we be careful for? Can't we appreciate her beauty? Let's not make our homophobic tendencies clear.

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is this true?

It's nice ending all accusations and warning with a question. But you never had the intention of asking didn't you? Hmmm.

ciao!

[acecrystal]

i think acecrystal did not listen to whoever explained the job offer. hehehe... in eperformax, the beginning is the hardest part. you have to reach your goals or tak2x jud ka and dali ra jud ang goals kuhaon unless magtinanga ka. its the same with every callcenter. customer service ra bya mga accounts diri cebu. once you get used to the calls, yano2x ra jud.
ang bonuses kay every payday jud ihatag unlike other centers na moabot ug 1-2mos ka maghuwat.
sa mga TL's, coaches, QAs or uban pa nangawala diri... 90% got terminated for not making their metrics, 5% gpang pirate... 5% other reasons. kasayon sa trabaho sa TL ug coach diri unlike other centers nga ang TL ug coach isa ra ka person. hehehe...
anyways, bisan asa jud ka... naa jud bati ug experience and its really up to you how you deal with the bad stuff. so far, mga agents diri enjoy man kaayo and most of them came from other callcenters like, convergys, etelecare, peoplesupport,xlibris, wipro, accenture, atbp...

huh?
to be honest okay,I don't care about job offer at eperformax or whatever..... gets? I was just talking about my FRIEND'S EXPERIENCES that she's being too picky(well,she's also too smart)....... that's it!

you're not selling EPERFORMAX,are you?

and shun from telling me I'm not reading or listening..... gets?

most likely i wud shrug off shoulder about the offers and all because i've never been interested in applying there..........

I like your introduction huh? make it more pleasant next time

ngano gud tawn naabot nka ug agents ug asa sila gikan? unsay labot nako?

[acecrystal]

Let's give credit where credit is due. Thanks Blair22 for providing the link.



jcgoyong2 must have experience a difficulty in understnding where it's U.S. time of local time. Remember, working for a call center means that you follow U.S. time. It's just a matter of clarifying it with your supervisor. He may be referring to premium pay where he was working during a holiday if we base it on local time but not during U.S. time. The sad fact of working in the BPO industry guys is that we base these not on our time but the client's.





The 28k is not a signing bonus. If you read the tarps and ads that we have, it says "Graduate to a rewarding career" not "apply now and get this!" The 28k is you potential monthly pay for just simply WORKING! We are not misleading. We are very clear. It's just quite sad that people are misinterpreting it. (For those who did, i have a good feeling they never got hired. We put a very good emphasis on comprehension.)




Our pay is very competitive in comparison to other call centers. Yes, it is difficult in the beginning but not the minimum wage. Please check your info. minimum + 1/3 is around 10.67K. We get more than that during training. Not to mention that is is non-taxable!



The system of quality scores is based on the client and not the center. We are just simply following client-set standards. If you have a problem with that, then the company has nothing to do with it. TLs resigning? From what i can remmeber, majority of the TLs that resigned were due to pending termination due to lates and absenses, violations of the security polices or better offer.

If you have something against the account, then specify that it's the account, not the call center.

We don't aspire to be the biggest or as large as Convergys, Sykes, Etel, Etc, we aspire to be the best and are working hard for it. Not having I1, I2 and I3 does not mean we are weak or "nipahutak". It's a business decission that we tell all our trainees in the beginning of DIET, that is if you listened.



At EPerformax, we also are open minded to the third ***. We do not discriminate. By the way, it's RAIN. She is happy with who she is and never denied that she is gay, nor with an intention of fooling people that she is a real woman.

We are open minded. We do not let gender, sexual preferences and fashion sense blind us from an individual's ability to perform. Rain is not just a test examiner, she is the Recruitment Supervisor and also X-Factor Awardee (the name for the award given to our most outstanding employees). Better get your facts straight.

So what should we be careful for? Can't we appreciate her beauty? Let's not make our homophobic tendencies clear.



It's nice ending all accusations and warning with a question. But you never had the intention of asking didn't you? Hmmm.

ciao!

it cud be a misinterpretation,but got the idea from my friend....she opted not to pursue her application after the training...that's it!

[cc(,``o]

huh?
to be honest okay,I don't care about job offer at eperformax or whatever..... gets? I was just talking about my FRIEND'S EXPERIENCES that she's being too picky(well,she's also too smart)....... that's it!

sus its not your story to tell man diay then simply BACK OFF! we have no place for crab mentality here.

if your friend is too smart then she never should have misunderstood things in the first place. there's a big difference between hearing and listening.

and get all your facts straight before you say something.

you're not selling EPERFORMAX,are you?

we're just clarifying things

and shun from telling me I'm not reading or listening..... gets?

most likely i wud shrug off shoulder about the offers and all because i've never been interested in applying there..........

I like your introduction huh? make it more pleasant next time

ngano gud tawn naabot nka ug agents ug asa sila gikan? unsay labot nako?

you're saying you don't care yet you're here in this thread giving it the time of the day. simply put you're contradicting yourself. in the first place if you're apathetic then you never would have bothered to do anything at all.

FYI: Rain is Rain. We love Rain. We have a lot of respect for her. Aside from her achievements also as a person. She holds herself with dignity like a cultured (educated) person should. Besides Rain has got the body and face a lot of girls would give up almost anything for.

[reyan]

huh?
to be honest okay,I don't care about job offer at eperformax or whatever..... gets? I was just talking about my FRIEND'S EXPERIENCES that she's being too picky(well,she's also too smart)....... that's it!

you're not selling EPERFORMAX,are you?

and shun from telling me I'm not reading or listening..... gets?

most likely i wud shrug off shoulder about the offers and all because i've never been interested in applying there..........

I like your introduction huh? make it more pleasant next time

ngano gud tawn naabot nka ug agents ug asa sila gikan? unsay labot nako?

sori if you didnt like my intro but why are you flaming? kaw man gud nagpost so i thought imo ning experience... about offers, wherever or whatever na imo applyan you should take your time reviewing it.
YES, im selling eperformax coz nindot ayo ako experience diri and nice pud sya i-share. i came from other callcenters, as in daghan jud and lingaw lng kay nagabot ra mi diri. im mentioning this coz feel lng nako and i believe you're not the only one reading this.