Convergys

[kyuusai]

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apil ko! kinsa taga TWC dire? heheh

[bronx]

ako! from comcast chat support but will be transferring to back office LOB! yey!

[D woRld S nOt EnOuGH]

COMCAST here

[D woRld S nOt EnOuGH]

wats ur LOB bronx?

[zagaboI]

usa ko sa mga gahi sa e-care sa COmcast.. pader ng comcast! LOL


by the way, walay firewall ron, samantalahin nyo na mga brod!

[gratificus]

apil ko! kinsa taga TWC dire? heheh

wow.......... ako pareha ta TWC... unsa gani mo number ma'am?? Wahehehe... Unsa ka Wave 5.2 ko.. hehe ^_^

[jcgoyong2]

anyone from convergys?

account:
site:

ive been in convergys since march07 til oct07. basically 7months and na regular ko.
as soon as i signed my regularization, i passed my resignation. ahahhahaha
suko kaau ako TL kay nganu muresign ko. sayangan sya sa team kay isa ko sa iyang top performers.
by aug07, nag ranking na sa mga agents pra sa schedule bidding. from thousand of agents, regulars and trainees, naa nko sa 200+. and i was still a trainee at that time . it was my first job!

Account: Sprint
Site: Banawa

I have to say, the account is not really hard. Lisud sya uu. pero routine!!
the questions asked are the same questions you answered a few days ago or even awhile ago.
as soon as ma familiar na ka sa imo work. its easy as hell! thats why i quit... na bored ko
immature pa kaau ko ad2 and akong goal lang gyud kay ma regularized for experiece and stepping stone.

wla gyud koi problema sa company. daghan pa gyud kaau ko absences. pero dali rman mkapahimo ug medical report as a reason nganu ni absent ka (although naa jud ko allergic rhinitis).
isa ra cguro ako problema... i have to leave work kay muburot ko!! i think the pantry is subsidized kay ang food(real food. rice ug variant) kay extremely Cheap and generously served! grabe! unlimited coffee from dispenser pa gyud. in all flavors!
i miss the company. theyre still trying to hire me. i still recieve emails but no more calls kay nka change number nko ikadaghan. im not sure if i wanna work again. but if i do, ill go awol. but i wont do that to convergys. its the base for my stepping stones.

if anyone here passed. id say congrats. at the time i got hired, CVG only has 1.2% passing rate out of all applicants it gets everyday. if you passed, then grats! you are one of us!

the pay is great! gets paid on time! a lot of bonuses! and you also get commision for not even trying to sell things but to add products to their account(with consent) pra ma fix ang bill sa customer.

in US man gud, everything has a price. including incoming calls and text messages. without a plan for those, you will ba charged casually. so in order to fix those casual charges, you advice them to get a add-on plan to cover the casual charges. like adding 300 text messages for $5. instead of charging them $.50 / text message. theyll definitely agree!! thus, its an easy SALE!

[pithyperz]

im on my CCT this week, and next week hukom na jud if makapasar ko for the PST.
huhuhu, nakuyawan ko , im not spontaneous raba. and amo acct is sprint...
lisod and strict daw ni nga account? wahhhh. nahan ko maka pasar doh!
nice kaau ang CVG, mga amenities nila and incentives.

[king0629]

CVG Banawa Wave 56 here..

don't worry f u r nor spontaneous, what u should worry is ur familiarity with ur tool, during our time in CVG it was KMS for Sprint-Nextel Account, don't know if it is the same tool being used now. Spontaneity will come later after u r confident that u have mastery of the product.. i know u r really gud, nakalusot gud ka sa hiring process sa ka lisod sa exams ug interviews!

I know what u r feeling, we wish sa CCT or PST na lang ta forever kay lingaw kaau but once u get to the floor, it is even more exciting.. exiciting to point of being boring kay routine ra kaau.. that's why I resigned, aside from the fact nga nakapasar pud ko sa bar exam, so I have to practice my profession..

but for me though, CVG is one of the best employers in town, i learned a lot from them!

[bronx]

wats ur LOB bronx?

check-in nko ron! 1 year ko nga ecare, wave 2... so happy kay wa'y pressure sa check-in! it's my 3rd day sa PST...weeeh!

ikaw?