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  1. #111

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    I think the problem with 5J is how they deal with situations arising from delays. I think this is the major part of contention when you talk about 5J having bad CSR.

    Delays are given, in any airline, in any countries, even the best airlines the likes of CX, SQ have their share of flgiht delays, in times like these, it really matters how you handle the "needs" of the customers and address them...above all, give them accurate and truthful info and in one video I saw, the manager should have faced the passengers and not play hide and seek.

  2. #112

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    Quote Originally Posted by romantic_guy08 View Post
    the manager should have faced the passengers and not play hide and seek.
    And guess where that manager takes his orders from, to play hide and seek?

    -RODION

  3. #113

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    Quote Originally Posted by rodsky View Post
    Nope. Let's just say I'm "well-informed". Besides, kakita na ka ug male F/A nga naka goatee ug long hair? I don't think so.

    And let me take this opportunity to add (before someone says I'm being a racist here). I don't mind the race or color of the people who would run the airline, as long as those people are competent enough to run it.

    -RODION
    No. He actually mentioned in another thread ha Pilot ni siya and actually not an FA. right? hehe

  4. #114

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    Quote Originally Posted by rodsky View Post
    And guess where that manager takes his orders from, to play hide and seek?

    -RODION
    I think it was her discretion naman especially that she was the shift manager... it was actually in MCIA for that even...and if you are going to follow what the passengers said she even hid her name plate although she faced the passengers but she didnt acknowledge herself as the manager....

  5. #115

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    Quote Originally Posted by rishee View Post
    No. He actually mentioned in another thread ha Pilot ni siya and actually not an FA. right? hehe
    Nope, I'm no CPP/CFI, nor an airline pilot. But I have indeed flown a real airplane once.

    -RODION

  6. #116

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    Quote Originally Posted by rodsky View Post
    Nope, I'm no CPP/CFI, nor an airline pilot. But I have indeed flown a real airplane once.

    -RODION

    oh.. I though the LUBI thing counted.. hehehhe (KORNY) hehe..

    wow.. nice to fly a real plane.. that was my Dad's and my.... FRUSTRATION.

    I've alwuz wanted to be a pilot or a firefighter.. hehehe

  7. #117

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    Pirma lang intawon delayed and Cebu Pacific ron
    Asa na dong adverise nila sa uba nga 99.5% on time all the time

  8. #118

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    wa jd koy plano mu sakay cebu pacific

  9. #119

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    maypa mag Sulpicio Lines na lang.. always pa on time

  10. #120
    C.I.A. -CL-'s Avatar
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    ..sO faR la pA kO kasakaY Ug CebU paCifiC.. CAthaY man mI atO.. ..lA maN gUd fRee fOod dRI sa CeBu paCifiC..tOinx! hehe..

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