UMobile (Cure)

[ong76win2]

Mga bros and sis, i gonna post the emails that i got from umobile tomorrow.

[ong76win2]

My first e-mail I got from umobile when I registered on their website.

You're Invited!
Tuesday, 10 June, 2008 10:26
From: "codegiver@umobile.com.ph" <codegiver@umobile.com.ph>
To:sherwin_ong@yahoo.com, sherwin_ong@yahoo.com


You're invited!

Hey Sherwin,

We're so happy that you want to be part of our ümobile family! And as requested, here's your invite code: xxxxxxxxxxx

Now all you have to do is plug in your invite code at mobile.com.ph ? first ad-funded mobile network in the Philippines and complete the forms. If accepted, we'll send an email to notify you.

As a ümobile member you'll enjoy a whole new world of mobility. You also get free P100 load every month for the first 6 months, a chance to earn rewards from our partner brands, nationwide coverage and so much more!

Staying connected has never been this easy.

[ong76win2]

My second e-mail that I got from umobile approving my request and welcoming me to the umobile family.

Welcome to ümobile
Wednesday, 11 June, 2008 20:03
From:"codegiver@umobile.com.ph" <codegiver@umobile.com.ph>
To:sherwin_ong@yahoo.com


Welcome to ümobile

Hey Sherwin,

It´s official! You are now part of the wonderful world of ümobile. As part of the ümobile community, you can call, text, MMS, surf the net, and chat online for free! Well, almost.

You also get free P100 load every month for the first 6 months, a chance to earn rewards from our partner brands, nationwide coverage, and so much more. Plus watch out for exciting promos, news & events on mobile.com.ph ? first ad-funded mobile network in the Philippines. Staying connected has never been this easy!

Upon delivery of your new ümobile SIM, please present 2 valid IDs and submit a photocopy of these to the delivery personnel.

[ong76win2]

I e-mailed a question to umobile as to when and where I could get my simpack and this is the Customer Service Rep. answer.

RE: I have a question....
Wednesday, 11 June, 2008 22:47
From:"ϋmobile Customer Service" <customerservice@umobile.com.ph>
To:sherwin_ong@yahoo.com

Hi Sherwin!

Thanks for your interest in our services!

Regarding your query on how you can get your ümobile SIM card, our Personal Mobile Assistants will call and email you to verify your contact details and the details of where and when we can deliver your ümobile SIM to you. Don’t forget to present your 2 original valid ID’s and submit to the courier photocopies of those.

In case you will not be available at the time of the delivery, you may leave a letter of authorization to your designated receiver of the umobile SIM. Please ask him/her to present his/her valid ID, and submit the following to the courier: letter of authorization, a photocopy of his/her valid ID, and the photocopy of your 2 valid IDs.

Best regards,

Louie

Personal Mobile Assistant

umobile Customer Service

[c_cebrecus]

ako after sa invitation code ang next email is "thank you" then hantod karon wa pa approval..

[jmreyes]

Open pa ba invites?
Kinsa kind enough to send me one.
I'd really appreciate it.
Thanks!

[aridoasis]

ako after sa invitation code ang next email is "thank you" then hantod karon wa pa approval..

same here bro. naghulat pa gihapon ko sa approval.

[ong76win2]

Mga bros and sis, I just got my simpack this afternoon at around 4:30 pm. I am still testing the sim. Will let you know kung unsa.

[ong76win2]

I tested the service of umobile. Their internet/3G service is okay. The only problem as of now are you can only text umobile to umobile and umobile to smart. The calls is also umobile to umobile and umobile to smart. Okay naman ila signal. Calls and text to other networks would come soon. Please share your opinions here regarding ümobile.

[ong76win2]

Additional information: I just talked with a umobile Customer Service Representative and umobile is still fixing some problems like you can't check your balance, you can't call the customer service hotline using your mobile phone and other issues here is Cebu. If you are in Manila, okay na daw didto. Hope they are going to fix all other issues also.

Their Customer service support is very good. When I e-mailed their customer service and stated my question, problem, and my number, I recieve a call from them in less than 5 minutes from the time I send my e-mail to them. Nice Service.....!!!!!!