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  1. #41

    Default Re: CALL CENTER Health Hazards: does the BPO company care?


    Regardless of whether the health hazards you all mentioned are indeed real or not, I would assume that the BPO companies do care. It's not even a matter of law anymore, rather, it's a matter of retaining your employees. Sure, a health plan may be required of companies (although I am not familiar with whatever law this is under), and the other benefits and compensations are just an offshoot of that. But what you need to know is that without these benefits, a company would be hard-pressed into keeping their employees happy when the sh1t does hit the fan, and so far from what I've experienced, employee retention is still exponentially less costly than hiring new ones every 6 months or so.

  2. #42

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    BPO companies care..thats why naa ang HMO..w/c also extends to the family..

    people work in a call center becoz it pays well..asa man ka mangita ug day job that pays as much as a call center do? wala, dba, except ug manager ka or unsa..pro kung "ulirang employee" lang ka i dnt think maka 22t/ month k excluding OT and commisions..ryt?

    kinsa man mudawat ug 2nd college, BPO ghpon..alot has jobs becoz of the BPO industries, people can put food on their table becoz of being a" call center agent".. they can help their family becoz of wat they earn w/c they cant earn in a day job.

    kung hazardos man gani ang BPO, den y naa man na xla nga mga company dri? nanu la man gstop sa government nato ang pag spread nila..

    time difference man ang reason mao nyt shift ang BPO, nanu d i kung sa States nalng ang BPO.. but then yes, mas cheaper ang labor diri sa Pinas and of course grabe mu trabaho ang pinoy..

    for me, "its still your choice" kung mag " call center agent" ba ka or mg day job ka..

    ive worked in a call center before, nindot ug benefits..but then i have to quit for personal reasons..and now im working..."day job" sos' way au oi...walay benefits.. too bad gyud..

  3. #43

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    Regardless of whether the health hazards you all mentioned are indeed real or not, I would assume that the BPO companies do care. It's not even a matter of law anymore, rather, it's a matter of retaining your employees. Sure, a health plan may be required of companies (although I am not familiar with whatever law this is under), and the other benefits and compensations are just an offshoot of that. But what you need to know is that without these benefits, a company would be hard-pressed into keeping their employees happy when the sh1t does hit the fan, and so far from what I've experienced, employee retention is still exponentially less costly than hiring new ones every 6 months or so. [br]_________________________________________________

    in my POV, the notion of companies "retaining employees" doesn't necessarily apply to BPOs. I don't think call center companies in the Philippines in general are really into "retaining employees" as the main reason why they invested here. if they were into that in the first place, they wouldn't have fired majority of their workers locally and instead offshored those jobs in India or the Philippines.

    naturally, most BPO companies are based in first world countries so they're very particular with health plans, benefits and compensations. BUT I think their most important goal, aside from top-notch customer service, is their bottomline which is MONEY. if we base it on their current moves such as offshoring jobs, I think Money is more important to them than "retaining employees".

    but that's beside the point and that would need another thread to discuss it thoroughly.

    so back to topic: graveyard shift can cause "cancer", does the BPO care?

    My point here is not necessarily pressuring BPOs in giving extra tests/exams for determination of cancer on all its workers BUT just a simple acknowledgement that there is indeed a problem with the graveyard shifts. a simple memo and a handbook regarding the study and a list of ways on how to prevent cancer in the workplace would do.

    I don't think that's asking too much, what do you think?
    Shut Up! Let your GAME do the talking!

  4. #44

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    in the first place, lack of sleep is not cause of cancer,,, its the food that we eat, our lifestyle...

    http://www.cancerhelp.org.uk/help/default.asp?page=119

    http://www.cancerhelp.org.uk/help/default.asp?page=120

    and the question about the thread, how do we want the BPO to care?

  5. #45

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    in the first place, lack of sleep is not cause of cancer,,, its the food that we eat, our lifestyle...

    http://www.cancerhelp.org.uk/help/default.asp?page=119

    http://www.cancerhelp.org.uk/help/default.asp?page=120

    and the question about the thread, how do we want the BPO to care?[br]_________________________________________________

    oh really? so you're basically dismissing the study conducted by these research institutes:

    International Agency for Research on Cancer
    World Health Organization Cancer Division
    American Cancer Society


    one question, did you care to read ALL THE ARTICLES POSTED ON THIS THREAD before you opened your yap?

    just watch these videos:

    Latest health hardship: The Night Shift
    Does Night Work Cause Cancer?

    please come back to me when you've read ALL ARTICLES and have watched the videos provided so we would know your POV if cancer is ONLY caused by our lifestyle and the food we eat.
    Shut Up! Let your GAME do the talking!

  6. #46

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    how about this,

    Foods that might increase risk
    It is also possible that other foods and nutrients might increase risk. Again it has proved difficult to show any firm links, apart from alcohol. The strongest evidence we have is probably for high intakes of red or processed meat increasing risk.

    Bowel and stomach cancer are more common in people who eat lots of red and processed meat. Red meat includes all fresh, minced and frozen beef, pork, lamb or veal. Processed meats have been preserved in some way other than freezing and include bacon, ham, salami, sausages, spam, corned beef, black pudding, pâté and tinned meat.

    The way you cook meat may increase cancer risk. There are chemicals made when red and processed meats are cooked at high temperatures, such as on a barbeque. These chemicals can damage our cells, making them more likely to become cancerous.

    There are other aspects of diet where the evidence is much less clear. Some studies have shown that dairy products reduce bowel cancer risk. Other research shows that dairy might increase the risk of prostate cancer. It is too early to be sure. There doesn’t seem to be any reason to cut down on dairy foods, but it is probably best to choose lower fat dairy products.

    Food additives and cancer
    There are many different substances added to commercially prepared foods. But these are not all bad. Some additives stop food from going off and so can help to keep us healthy. A good example of this is a toxin called aflatoxin that comes from a mould. It grows on stored food in hot and humid countries, especially on peanuts. This is known to help cause liver cancer so anything that stops the mould from getting into the nuts is helping to prevent cancer.

    Most additives are not thought to affect cancer risk. Colours, flavours and sweeteners are constantly investigated by researchers and if any are thought to be a real risk, they may be withdrawn. Sometimes there is a scare about a particular additive. Some years ago saccharin was claimed to be a carcinogen.

    Researchers had found that when it was fed to rats in huge quantities, the rates of cancer in the rats increased. We are very unlikely to eat so much saccharin and so it is unlikely to cause cancer in people, but far fewer foods contain it now than did a few years ago.

    Other additives can be a cancer risk. Pickled foods may increase risk of cancer of the stomach and oesophagus (gullet), particularly if they are very salty. This may explain why there are such high rates of stomach and oesophageal cancer in Japan, where salty, pickled foods are popular.

  7. #47

    Default Re: CALL CENTER Health Hazards: does the BPO company care?



    ^ did you even read or watch the video?

    it's NOT ONLY food or lifestyle that can cause cancer, working the night shift TOO can cause cancer.

    Shut Up! Let your GAME do the talking!

  8. #48

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    Quote Originally Posted by omad

    ^ did you even read or watch the video?

    it's NOT ONLY food or lifestyle that can cause cancer, working the night shift TOO can cause cancer.

    which of the two will highly get a cancer

    a vegetarian who works gaveyard shift or an alcoholic daysleeper?

  9. #49

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    which of the two will highly get a cancer

    a vegetarian who works gaveyard shift or an alcoholic daysleeper? [br]_________________________________________________

    does it really matter? both have risks developing cancer. what's your point?
    Shut Up! Let your GAME do the talking!

  10. #50

    Default Re: CALL CENTER Health Hazards: does the BPO company care?

    which of the two is prone to cancer?

    the point is food is mainly cause of cancer, not the sleep.
    even if we work on graveyard shift if we eat healthy foods and we don't smoke and drink it less to have cancer compared with people who sleep at night but does smoke and drink...

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