Is TeleTech For U???

[jaded court]

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[/quote]

this thread is about teletech's competitiveness. its just how i feel. if you feel that im saying something wrong, then sort off defend teletech from the way i see it.

mag tagalog ka na lng. baka makasabot pa mi.

[Sim Himaya]

AY SALAMAT KTA NA JUD KO E-MAIL SA TELETECH

[doreen31987]

pede mu ask? unsay wat tym diay ang orientation karung april nine? ga libog ko... ingun man gud tong gurl na 10pm ... ahay.. makalibog dah

[doreen31987]

unsay telefone numbers sa teletech?

[planet_ttc]

FYI: ACE trainers are busy in evaluating and coaching the agents, but OPS will not allow them to do their jobs. Before the trainers can focus on improving the agents' communication skills (grammar, enunciation, pronunciation and fluency), they have to process the proper communication with OPS for pull-outs. With regard to NH(New Hire), trainers have metrics to meet and one of these metrics is "attrition". If trainers fail a lot of trainees during NH, it will affect their individual scorecard. Why don't you make yourself busy in correcting your own grammar lapses and other OFIs since you are way better than the other agents. Coach those agents, and make sure that after five days, those agents acquire your so called "excellent American Accent". Remember that ACE trainers are just given five days to train new hires. Maybe you are THE person who can straighten the Learning Curve of these agents.

then ur simply stating that there's something wrong with management when it comes to agent development. i know too well that ace trainers are loaded, but agents are too loaded as well. by the way, m nit part of ace and dont have rights to train agents. m not the ace trainer that ur looking for. better if you'll suggest other training method that is more effective. OPS keeps on preventing pull-outs so that service level will not be affected, but i think site metrics is more important. that's just my opinion.

[planet_ttc]

pede mu ask? unsay wat tym diay ang orientation karung april nine? ga libog ko... ingun man gud tong gurl na 10pm ... ahay.. makalibog dah

if its 10pm, then it is. dont be confused. 24 hours po ang teletech.

unsay telefone numbers sa teletech?

teletech has no known number which is quite strange for me. all you can call is the sick hotline.

[planet_ttc]

by the way, when i first posted on this thread, i never expected that it would turn out that people who has replied on my posts will just focus on the last part, the ace part. its just a minor problem and im not so concern about it. but the main thing i want to know is why the attrition rate on teletech cebu site is really high. hope someone from management can shed light on this matter.

[iempire]

waah!! our ACE trainer walked out on us yesterday..

[stonedchewy]

hahaha i heard that story this morning....i guess you can inform someone from employee relations or the training management about that i guess....

HAPPY BIRTHDAY to TRAINER MARIE!!!

[iempire]

waaaah!! we don't know whats our status right now..