Mass termination in major call center

[LytSlpr]

this could be a blessing in disguise to the employees who were terminated.

this is an opportune time to reflect on your future and to find better alternatives in life.

if you will transfer to a "seemingly better & bigger" call center, IMO it's just like finding a bigger and harder rock to pound on your head.

[Poor_Prince23]

This is a common scenario in the work environment. I agree with the idea that hiring new agents/employees is more costly than maintaining the regulars, especially on high earning projects/ accounts.

Say, you earn P900 a day and work 26 days a month. Then your gross pay would then be P23,400.00. Now, with semi annual evaluation for example, and lets say every six months the company provides max of 10% raise. Then for every year, it only spends P4,680.00 per agent just to keep the employee happy.

Now compare it with the expense of hiring a new one. Let's say starting pay is P700.00. Monthly would then be P18,200.00. Wage difference, P5,200.00 The company saves P31,200.00 in the next 6 months while the agent is under training and this 6 months is critical - trainee may not perform well, trainee may opt to quit, etc.

What I see as threat to call center jobs is that, the supply of agents is way high than the demand. More and more universities and training centers are now offering quality training courses and programs.

yeps training newbies for big accounts is expensive, and yes supply is high, but the quality/skilled ones are not that easy to find. In fact its harder to get one coz of the competition among the big boys.

[taga_ipil]

what career?

wa may career ang call center. sorry na lang sa akong mga super baysor

nyahaha... hinoon career man sab daw na ingon sa mga agents
ingon pa nila career growth... pero ug di ka mo growth in 6mos? ayayay...

aha naman intawon ang wish katung bata pa na
I want to be a doctor to help other...
I want to be a lawyer to help the poor... hehehe

duha ra.. its either wala ka sulod sa trabaho kay nag-binuang sa college mao wala ka sulod sa dapat na trabaho sudlan...o nangita ug deretso dako sweldo... not knowing kung magdugay sa call center
unya walay alternative... ang labay call center ghapon...

just my two cents.

hinoon daku man sab ag-natabang ng band-aid nga project sa government.
nga Million jobs in a strong republic

[koontz_circle]

focus lang gud mo sa inyong course nga na tapos para di mo magsalig anang call center job. suck harder. success will follow.

[taga_ipil]

focus lang gud mo sa inyong course nga na tapos para di mo magsalig anang call center job. suck harder. success will follow.

:mrgreen:

pero sa kapaet mangita ug trabaho bro... daghan jud madani... labi na grabe ka filter sa work na ato
g-graduatan... mao nang... kung naka-wok na jud ka sa imo field... means your one of the few... :mrgreen:

welcome to the club.

[koontz_circle]

:mrgreen:

pero sa kapaet mangita ug trabaho bro... daghan jud madani... labi na grabe ka filter sa work na ato
g-graduatan... mao nang... kung naka-wok na jud ka sa imo field... means your one of the few... :mrgreen:

welcome to the club.

OT:

exactly.. attractive man sad gud ang rate. makabuhi nag lima ka asawa.. este.. lima ka anak diay hehe

[taga_ipil]

exactly.. attractive man sad gud ang rate. makabuhi nag lima ka asawa.. este.. lima ka anak diay hehe

OT:

ug kana bro... di nalang ko hehehe makasala ta ni lord

[Poor_Prince23]

knsai ingun dako sweldo call center? d ra ba! d man gani kaya ang 2 ka uyab.. lima na hinoun ka asawa.. ahhaha

[taga_ipil]

knsai ingun dako sweldo call center? d ra ba! d man gani kaya ang 2 ka uyab.. lima na hinoun ka asawa.. ahhaha

depende bro... naay call center dako naa sab gamay... hehehe
ayaw na lagi mo anang multiple lagi hehehe, makadaot na stick-to-one lang gud

[cebuboi]

pila man jud diay usaul rate sa mga regular nga agents? sa mga tag 1-2 yr pa sa business