Our company Citius Solutions Corporation is looking CUSTOMER SERVICE ASSOCIATES for our Local Account.
We are currently looking for dynamic individuals to fill-in the position of CUSTOMER SERVICE ASSOCIATES with the following qualifications:
- At least 18 yrs old and a high school graduate
- Able to speak Bisaya, Tagalog and English
- Typing skills with at least 35WPM
- Knows how to do basic computer operations
- Has knowledge of customer service principles and practices
Responsibilities:
- Takes phone calls from customers
- Answers questions about the products or services
- Answers any customer inquiry or billing related concerns
- Properly escalate unresolved issues to appropriate internal teams
- Ensures customer satisfaction
PM is the key!![]()