Customer service representative up to 20k

[Yoyeken]

---

Applic8 Phil Inc. is looking for

Customer Service Representative

About the job
Responsibilities
* Reports to Customer Care Supervisor for training, guidance and performance evaluation
* Handle customer queries through email/chat correspondence
* Investigate issues and find solutions by collaborating with project management and software development teams
* Escalate issues as needed based on established protocols
* Exceed customer expectations, follow through with commitments
* Participate in application releases to keep up to date level of application knowledge
* Assist in application documentation
* Assist in application testing

Qualifications
* College graduate (computer-related degree holders, a plus)
* Excellent command of written and spoken American English
* Willing to work on night shift
* Preferably with 6 months or more experience in the same capacity
* Team player, self-sufficient and very punctual
* Quality focused

Benefits
- Government mandated benefits
- HMO including dependents
- 20% night-differential
- Performance bonus

[Yoyeken]

APPLY NOW AND ENJOY ABOVE COMPENSATION AND WONDERFUL PERKS

BE PART OF APPLIC8 PHIL INC

EMAIL TO:

lawrence.sy@applic8.ph

Applic8 Phil Inc. is looking for

Customer Service Representative

About the job
Responsibilities
* Reports to Customer Care Supervisor for training, guidance and performance evaluation
* Handle customer queries through email/chat correspondence
* Investigate issues and find solutions by collaborating with project management and software development teams
* Escalate issues as needed based on established protocols
* Exceed customer expectations, follow through with commitments
* Participate in application releases to keep up to date level of application knowledge
* Assist in application documentation
* Assist in application testing

Qualifications
* College graduate (computer-related degree holders, a plus)
* Excellent command of written and spoken American English
* Willing to work on night shift
* Preferably with 6 months or more experience in the same capacity
* Team player, self-sufficient and very punctual
* Quality focused

Benefits
- Government mandated benefits
- HMO including dependents
- 20% night-differential
- Performance bonus