thanks for the reply guys and yes i was asked the question at first i was confused and then i did it i said yes i have a secret then she listened to what i have to say and after i finished she said she was going to endorse me to an account but it never happened. i am not like you guys who have nerves of steel i suffer from extreme nervousness i vomit every first day of school when i was in grade school. but i have no hard feelings if i was accepted at sykes i know i wouldnt survive the pressures of a call center agent my cousin who worked at people support b4 was hospitalized twice. edgeknife said it best but i thought of that answer when i was already lying in bed the night after the interview. but all is well now im working at convergys as a janitor wiping all the ladies a**. usrolla the thought of even entering a race gives me extreme levels of nervousness. just pm me guys f u wanna know what secret i told the hr at sykes.