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Thread: E-Telecare~

  1. #121

    Default Re: how is Etelecare-cebu?

    vonage account so far is big in etel.sila naman nakakuha sa account kay ang PS gi tanggal naman ang vonage sa ila.heard from a reliable source. pero ang sales sa vonage i think mawala na kay nagclose naman ang sa US na vonage.pildi man sila sa kaso sa verizon.dako sila ug nabayran sa patent copying.

  2. #122

    Default ABOUT: ETELECARE CALL CENTER (HELP!...)

    Hi there guys!

    NOTE: This is only for those who are currently working @ eTelecare guys.
    I'm currently working in this call center company for 2 years already but wants to explore another company for greener pasture & greater opportunities.

    I know eTelecare have a Technical account & I'm interested to join-up since that's my line & that's also my current job now. Anyways, hope someone could give me info about the ff.:
    1. basic salary for veteran agents?...
    2. what is their medical insurance?...
    3. what are the allowances & how much?...
    4. what are their incentives & how much?...
    5. Are they open for QA applicants for 2 years associate graduate & 2 years experienced veteran agent?...
    6. What are the Terms & Conditions if you'll happen to be working to the same account with my current employer?...
    7. How soon will they give their Signing Bonus?...

    Your info will really be appreciated. Thanks so much guys!

  3. #123

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    depende unsa ka na level, kung tsr1 kay 15T basic and 3T for transpo allowance. and tsr2 kay 18T ang basic and 3T for transpo.
    maxicare and healthcare provider, then may mga bonus every quater depende sa performance nimu since performance based man. usually internal hiring ang QA. im not sure sa signing bonus. murag 1month after signing man cguro, nalimot na ko.

  4. #124

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    Ok. Tnx 4 the reply marikhar03.
    Is there a night differential & hazard pay?
    How much u think basic salary for QA?
    Tnx again!

  5. #125

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    tsr2 kai 19k plus basic then tsr 3,4,5 na sunod hehe. Ang qa salary is based sa imu level as a TSR. in other words, nag earn ka ug TSR wage (depende unsa level nimo) pero lahi mu ug tasks of course

  6. #126

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    Basic:
    TSR0-12k(trainee)
    TSR1-15k
    TSR2-18K+
    TSR3-24K
    TSR4-27K<<---reached this level in 1 yr and 3 months before being a TL.
    TSR5-30K
    Meal and transpo of 3000 monthly for all positions(no tax)
    30% night diff(highest among call centers)
    Up to 25% Quarterly Performance bonus
    OT pay (for TSR 2 up, P100 per hour, max of 3 hours per day)

    Ü


  7. #127

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    kinsa kaha ni c cmac hehehe

  8. #128

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    Quote Originally Posted by cmac
    Basic:
    TSR0-12k(trainee)
    TSR1-15k
    TSR2-18K+
    TSR3-24K
    TSR4-27K<<---reached this level in 1 yr and 3 months before being a TL.
    TSR5-30K
    Meal and transpo of 3000 monthly for all positions(no tax)
    30% night diff(highest among call centers)
    Up to 25% Quarterly Performance bonus
    OT pay (for TSR 2 up, P100 per hour, max of 3 hours per day)

    Ü

    CORRECTION:

    TSR 0 - 12K (Basic Pay) + 3K (Allowance)
    TSR 1 - 15K (Basic Pay) + 3K (Allowance)
    TSR 2 - 19440 (Basic Pay) + 3K (Allowance)
    TSR 3 - 23K (Basic Pay) + 3K (Allowance)
    TSR 4 - 27K (Basic Pay) + 3K (Allowance) <--- this I'm not sure though...I have to verify my source...heheheh
    TSR 5 - 30K (Basic Pay) + 3K (Allowance) <--- this I'm not sure though...I have to verify my source...heheheh

    Allowance of 3K for operations agents, If I'm not mistaken 1500 ra sa support peeps like QA/Trainer....


  9. #129

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    XD

  10. #130

    Default Re: ABOUT: ETELECARE CALL CENTER (HELP!...)

    ^^ unsay XD bro? ganina ra man ka cgeg post ug XD...nakitan tika about teletech nga thread.....

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