VALENTINE'S DAY Flowers and Gifts w/ delivery. 20% off first 30 customers!

[ice_water]

ug magnegosyo, maningkamot unta mahatag sa customer ilang need within time. kataas nga time-frame anang 2 hours.
nahimo nang 5 hours ron, wa lng gihapon.
ok ra man nang malate makasabot man ta ana.
pero ikaw nagbayad kag tarong nya malate ug inoras(not 1, not 2...), lisod pud ron sabton

sir lemmy we fully understand you're disappointed about what happened and you have all the right to do so, and you were right na its not an excuse for a business and we personally set standards/quality for "Le Momo's work" the fact na we didn't accept late orders for the sake na ma schedule namo on time. Unfortunately as what I've posted earlier na we had an accident, on my part as the passenger sa car, I have to prioritize the safety of others since naay person involved I had to give up the delivery kay akong gi kuyogan sa Chong Hua good thing nothing serious happened after getting stuck there for almost 3 hours na trauma ko but we know its not an excuse for us not to finish what we started and as a man of my word to finish everything w/in the day mao amo nalng gi taxi ang remaining bouquets.

they say "shi* happens" i guess we didn't yield for that, mao we failed and trust me when I say this na its something we all learned for this not to happen again....

once again I'm very sorry for what happened sir and also for the others, we spoiled your special day bec. of it.

[Slapkid]

Although a bit late, I'm glad it was still delivered to her before siya ni out sa JCentre. Hehe. Thanks!
- Jan

[STEAL]

Kudos to Le Momo's!

[zer0w]

Quite dissapointed when I saw my order, specifically the box of chocolates. I really really really thought and expected that it was like in the pics. We talked about that box back when I payed for my order and you assured me that it was "daghan ug sulod" when I was asking how many pieces there are in the box. You kept on repeating those words, telling me that you don't know exactly how many pieces there are. But to my awe, it was just like the size of a 1x1 index card with 6 small candy-sized chocolates inside. It was kinda awkward jud when I gave the chocolates to my valentine.

Maybe its best if you really tell us the exact size, or bisan itsura nalang sa mga products like these chocolates. Para naa sad mi idea what we really paid for was. And para pud fair sa amo part nga nag-expect pud ug something like you assured us.

[iwantmyboyfriend]

Sir Lemmy,

I called your contact here in Cebu thinking it was you. I asked him for your international number so I can call you personally.


FOR EVERYONE WHO HAD LATE AND FAILED DELIVERIES:

First, I would like to apologize for ruining valentine's day for you. This is definitely not what I envisioned to be. With the success of our Mother's Day event last year, the only thing that has been on my mind was to make the "best valentine's day experience" for everyone. However, clearly that didn't happen today.

I just got home from personally trying to deliver the failed deliveries but unfortunately, failed giud siya. I really don't want to give any excuses but if anyone here is in Cebu City, you will know that I am not exaggerating when I say it was definitely AS TRAFFIC AS SINULOG SEASON in cebu...

It's true that I got involved in a traffic accident today that added to the already bad situation of late deliveries due to traffic. For those who are concerned, I am ok and I thank you for thinking about me as well

I am now trying to call those who have been unsatisfied and had failed deliveries so I can try and make things better. I completely understand how much this is frustrating for you. Please know that my professional career has been in Customer Service since 2006 and I try my best to uphold my integrity in this business as I have shared previously that we kept this "side business" because we would not like only to delivery flowers and candy, but to deliver emotion as well.

There is nothing like being there when the recipient shows true emotion - shock, happiness, disbelief, awe etc.
But unfortunately with today's traffic situation in Cebu, clearly that didn't happen. Wala nami ka focus on sharing that moment with the recipient as among goal kay pinaspasay na ug deliver. Even me personally.. after saying "Happy Valentine's" smile and leave.. kay nag apas sa sunod delivery..

I guess it stems from good intention, if I may say. Naay manawag sa amoa na mu hangyo ug delivery even after cut off, and if along the way and sayun ra toltolon, ako na i accommodate but I guess that's a learning point for me. I even gave the discount to more than 30 people even if wala na kaayo ko profit and everything goes to our delivery personnel.


If you are unsatisfied with the service that you received, please PM me your phone number and I will call you, if I have not yet done so. For those that I have called, I will try my best to make it up to you. I have also offered refunds and other forms of compensation, so if you are one of those who were unhappy, please let me know as I would like to apologize if not personally, over the phone and try to make it up to you.

[lemmy_0]

Tell me how you can make up for the disappointment and ill-feelings that stemmed from this incident?

anyway, I still thank you for delivering the goods, although they were already not fresh, probably due to the same reason that they were delivered very late.

I was hoping that you would be my regular contact for special occasions but this incident certainly has made that thought a blur.

[iwantmyboyfriend]

Tell me how you can make up for the disappointment and ill-feelings that stemmed from this incident?

anyway, I still thank you for delivering the goods, although they were already not fresh, probably due to the same reason that they were delivered very late.

I was hoping that you would be my regular contact for special occasions but this incident certainly has made that thought a blur.

I will never be able to make up for ruining your valentine's day, sir. That is for sure. but I want you to know that I am a real person and not just an istoryan username. I tried calling all those who did not feel happy and I'm also calling out to those who feel that they are not the least bit satisfied with what they received i.e. wala na satisfied sa chocolates, flowers, cakes, etc. please PM me your phone number and I will call you. I want to work with you on how to go about this.

[lemmy_0]

just send me a PM.
I'm out of the country so that would probably be less hassle on your part.

[kitanna000]

very late delivery.. expected was 9AM, pero mi-abot 7pm mau nalang nag-overtym ang gitaga-an..
delivery guy said naglisod xa pangita sa building, never mentioned about an accident..
well anyways, at least mi-abot.. flowers syempre not fresh ug sugod na ug pangitom... (wala pod tubig gibutang tumoy sa stem)...no ribbon, no balloon as mentioned in the promo, and the homemade chocolate is ferrero rocher. ang arrangement? gubot kau, daghan kau dahon na-sideline na ang mga roses.. ang plano nga surprise? na-surprise jud ky abe dili na mo-abot.
disappointed.

[SpongeBob]

Basin ang volume kay taas ra kaayo to handle.
Kuwang ug manpower, walay backup for unexpected scenarios.
Ok ra ta ginagmay at start as long as nindot ug quality ang service
para ka earn ug trust from clients.